I don't really think they can even be compared. They are both good billing systems, but I don't think ClientExec even begins to encompass the amount of features MB has incorporated. That said MB is a beast to get up and running and plan on some administration keeping it running.
Modernbill has so many features which helps in long term growth.
The only problem with it is that you need so much time to configure it. WHM AP lacks alot of tools that are becoming standard but it's a good go between for client exec and modernbill.
I'd say go modernbill as we have tried them all clientexec/lpanel/whmap/and modernbill.
Modernbill is the best. Just takes a bit more time.
ClientExec is nice and easy to manage. MB is really tough and it takes lots of patience and concentration. ( Dont have it! )
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Originally posted by MH-Gary You should let everyone know which one you picked, why and how it is going in a few weeks.
I have chosen MB because from all of the posts, the only disadvantage I saw was the pricing figure and I concluded that to make money, you gotta spend money so I rather spend $12/month if it means I can have a muhc better software. I'll let you guys know how it goes in a few weeks. Thanks everyone.
ModernBill is a chore to set up. I agree. But I also realize that there are so many variables the software is able to handle it just creates more config work in the beginning.
I've been using 3 licensed copies of MB since 2003 and once they were installed and running, maintenance was a piece of cake.
I do not like the support desk. but that's just me. I wanted more features. So i picked up Kayako eSupport. It has drop in files that immediately changes the help desk for clients and is a really good helpdesk software.
That being said, it costs more. You're right. especially if you add Kayako to the mix. But I guess to me if I need to spend 35 bucks a month to make my everyday task list easier to manage, I can afford a little over a buck a day.
Although i'm biased because I've never tried CE. MB has worked well enough I had no reason to.
It does complete 100% automation which was my primary goal. I don't see justification in offering 5 dollar websites if I have to manually manage them. it's a loser for me, and really anyone else. but some feel the need to do it anyway.
I wish MB would do like vBulletin is doing and making changes in 3.5 where your hacks are in different files, so you don't lost them everytime you upgrade.