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  1. #1

    Registerfly - What the heck?

    So I registered (well I hope so) two domains with registerfly over 24 hours ago (2 .org's). Both of these were 1 year registrations which should come out to roughly $20. Well suprise suprise I look on my credit card account and see:

    05/21/05 IP-REGISTERFLY BASSETERRE KN ***7 $19.98
    05/21/05 IP-REGISTERFLY BASSETERRE KN ***7 $19.98
    05/21/05 IP-REGISTERFLY BASSETERRE KN ***7 $19.98

    Three holds of $19.98 on my credit card. Already have gone through the first line of support who told me to submit a ticket to a different department. So my ticket awaits and the worst of it all the domains still aren't in the registry database.

    People say a lot of bad stuff about godaddy, but all my registrations show up within 24 hours and I never have any billing problems.

  2. #2
    Just a note.

    I just registered the same domains through godaddy as it has been over 24 hours since the registerfly registrations. Both domains went through and were registered in less then a minute through godaddy.

    The domains in questions were domaindaddy.org and domainreviews.org

  3. #3
    Join Date
    Jul 2002
    Location
    Kuwait
    Posts
    10,573
    is it your first time registration with refgisterfly ?

    might want to PM the user 'Regfly' at WHT he could help you out (registerfly representative)
    Bashar Al-Abdulhadi - KuwaitNET Internet Services Serving customers since 1997
    Kuwait's First Webhosting and Domain Registration provider - an ICANN Accredited Registrar

    Twitter: Bashar Al-Abdulhadi

  4. #4
    Originally posted by Bashar
    is it your first time registration with refgisterfly ?

    might want to PM the user 'Regfly' at WHT he could help you out (registerfly representative)
    Previously had one domain with them and their flyalert service. I wasn't too impressed with etiher but I figured i would give them another shot since everyone here seemed to reccomend them (obviously a bad idea).

  5. #5
    Join Date
    Jun 2002
    Posts
    302
    If I am not mistaken, I was once overbilled by them, and the error was corrected immediately when I wrote to them about it.

  6. #6
    Sounds like my cell phone company - always manages to charge me the wrong amount.

    Anyways, talk to their billing team - RegisterFly is not a fly by night shop - I am sure they will fix it in no time
    Jonathan Gibbons

    "The Geek shall inherit the earth" - Gibbons 10:4

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