Web Hosting Talk : Web Hosting Main Forums : Hosting Software and Control Panels : Unable to run Urchin stats with Plesk

[PageUp2]

I hope you guys can help me out on this one:

I have Plesk on Linux Enterprise 3 and when I try to process the logs with Urchin, I get permission denied errors:

------------------------------------------------------
Urchin 5.7.01 (redhat_ent3) starting: 20050520 05:44:38
------------------------------------------------------

WARNING: (7037-512-2832) Unable to retrieve local file listing
DETAIL: /home/httpd/vhosts/example.com/statistics/logs/access_log* :
Permission denied

Processing profile: example.com (on ldc044.2510)

WARNING: (7025-76-40) Log file does not exist or is not readable.
DETAIL: /home/httpd/vhosts/example.com/statistics/logs/access_log* :
Permission denied

[05:44:38] Deleting Logfile:
/home/httpd/vhosts/example.com/statistics/logs/access_log*

WARNING: (7024-323-2398) Could not delete backup file - check permissions.
DETAIL: /home/httpd/vhosts/example.com/statistics/logs/access_log* :
Permission denied

------------------------------------------------------
Urchin 5.7.01 (redhat_ent3) finishing: 20050520 05:44:38
------------------------------------------------------


These errors are probably caused by wrong permissions on the statistics/ folder. So I'm wondering to what do I need to change them? CHMOD 777?

[uneedawebsit]

644 works on a CPanel server. Probably will work on Plesk too.

[PageUp2]

My host did something and it's working now. I'm not sure what he did, though.