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  1. #1
    Join Date
    May 2003
    Posts
    847

    S.M.A.R.T has detected something

    Hi

    I recieve this email from my cpanel server


    IMPORTANT: Do not ignore this email.
    You should backup all the data on the hard drives listed below and replace them as soon as possible.
    S.M.A.R.T has detected that they are not peforming within normal operating paramaters.

    Excessive ATA Errors on disk /dev/hda. Please consider replacing this drive. Some Errors may be normal due to not 100% compatible IDE controllers and may be ignored.

    SMART Error Log:
    SMART Error Logging Version: 1
    Error Log Data Structure Pointer: 03
    ATA Error Count: 318
    Non-Fatal Count: 0
    Error condition: 0 Error State: 3
    Number of Hours in Drive Life: 894 (life of the drive in hours)
    Error condition: 0 Error State: 20
    Number of Hours in Drive Life: 236 (life of the drive in hours)
    Error condition: 0 Error State: 20
    Number of Hours in Drive Life: 236 (life of the drive in hours)
    Error condition: 0 Error State: 3
    Number of Hours in Drive Life: 886 (life of the drive in hours)
    Error condition: 0 Error State: 3
    Number of Hours in Drive Life: 886 (life of the drive in hours)

    any idea ??

  2. #2
    Are you leasing this as a dedicated server from a datacenter? Have you contacted them regarding this?
    Hendrick Networks - Technical, Security and Connectivity Solutions Built on T.R.U.S.T

  3. #3
    Join Date
    May 2003
    Posts
    847
    Yes I contacted them but no replay

    In fact the server is new with no site on it

    can I fix it ??

  4. #4
    Join Date
    May 2005
    Posts
    61
    Check your harddisk with smartctl.

  5. #5
    Join Date
    May 2003
    Posts
    847
    Originally posted by zma229
    Check your harddisk with smartctl.
    Could you tell me please how ??

  6. #6
    Join Date
    Feb 2005
    Location
    I am air u breathe
    Posts
    229
    You can just check this if you could run either the smart control panel or run the diskcheck ( not recommended as it might cause downtime ). And ask your NOC to replace the disk and put the backup on the new drive.

    Al
    It is reliability that counts...
    Few tips

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