Results 1 to 11 of 11
  1. #1
    Join Date
    May 2005
    Location
    Sydney, Australia.
    Posts
    2

    looking for recommendations?

    Hi All -

    I've been with ipowerweb for some time => I find the hosting they provide fine, however, when something goes wrong the tech support I've received ranges variously from poor to non-existent.

    Can someone recommend me a host - thats a similar price - that has good technical support when problems occur?

    Cheers -
    Dy.

  2. #2
    Join Date
    Apr 2005
    Location
    India
    Posts
    505
    We are sorry to hear that, but in case you are looking for a new host at the similar prices then you will have find quiet of them. It is you to decide which one would you prefer. I am not sure about the support that you have received but they are having some really big number of clients.

    You can check for the various plans and offerd under the advertisement forum. Or you can also place a quote request.

  3. #3
    Join Date
    May 2005
    Location
    Chicago, IL
    Posts
    49
    I used to be a client of HostNexus and I can only say good things about them! They have a quick support time, and in the event their support is taking some time, their forum/community is quite large and very helpful. I would have to say they are the best shared/reseller host I have dealt with to this day.

    Check it out! HostNexus.Com

  4. #4
    Join Date
    May 2005
    Location
    Chicago, IL USA
    Posts
    1,428
    Originally posted by FeatureHosting
    I used to be a client of HostNexus and I can only say good things about them! They have a quick support time, and in the event their support is taking some time, their forum/community is quite large and very helpful. I would have to say they are the best shared/reseller host I have dealt with to this day.

    Check it out! HostNexus.Com
    Ahhhh shucks. Now you got us blushing!

    Thanks FeatureHosting!


    - HN Mike
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    ||| atOmicVPS LTD
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  5. #5
    Join Date
    Oct 2002
    Location
    EU - east side
    Posts
    21,913
    Can someone recommend me a host - thats a similar price - that has good technical support when problems occur?
    You need to do a lot of research. Low cost hosting usually means that some corners are cut here and there.

    Try to make yourself a list of hosts using various sources (the offers subforum, www.hostvoice.com , www.findmyhosting.com/advancedsearch.asp) and then do some searches for reviews written by customers on each host: http://www.webhostingtalk.com/search.php?s=

    Also send hosts presales questions. Remember that the cheaper the host, the higher the risk, so the more research you should do before signing up.

    The more effort you put into this shopping process, the higher your chances of finding the right host for you.

    Good luck!

  6. #6
    Join Date
    Mar 2005
    Location
    Chicago
    Posts
    275
    A host with a similar state of qulaity would most likely not be in the same price range, Not saying it would be more expensive or much cheaper but lets just say it would be different. If you go to a smaller hosting company then maybe you could get almost the exact same services with different support options of course, and the control panel would vary depending on which host you go to. Keep your eyes out if you know exactly what you want, there are so many hosting companies out there that you are bound to find a good one that you like.
    Phlint! Web Media [http://phlint.com]
    [email protected]

  7. #7
    Originally posted by phlint
    A host with a similar state of qulaity would most likely not be in the same price range, Not saying it would be more expensive or much cheaper but lets just say it would be different. If you go to a smaller hosting company then maybe you could get almost the exact same services with different support options of course, and the control panel would vary depending on which host you go to. Keep your eyes out if you know exactly what you want, there are so many hosting companies out there that you are bound to find a good one that you like.
    good point i see alote of people targeting big companys that dont give the customer support the small ones do

  8. #8
    Join Date
    May 2005
    Location
    Sydney, Australia.
    Posts
    2
    Hi Guys -

    Thanks very much - will try and get some research done. I've found it difficult to communicate with my current webhost (in US) as they are not open when I'm generally awake .

    Email support to me in this instance has been particularly poor.

    Thanks for all your recommendations, I appreciate it.
    Dave.

  9. #9
    Join Date
    Dec 2004
    Location
    United Kingdom
    Posts
    1,750
    Have a look at the current offers section, you may see something you like there, Then research them on the forums.
    Good Day

  10. #10
    Join Date
    Feb 2005
    Location
    Northern VA
    Posts
    1,582
    I use both Site5 and Lunarpages and am very happy with their support. There are others that if you search around have similar satisfied customers.
    Rich
    WebsiteMaven - Web Hosting Reviews, Guides, and Advice to Build and Promote your Web Site

  11. #11
    Hey there,

    As some other people have mentioned, some of the smaller companies may be able to offer the support you need.

    The bigger companies have hundreds of customers with incoming tickets while the smaller companies are able to take the time to help you with your problems because they naturally have less incoming tickets from clients.

    Let us know who you choose!
    Webair Internet Development Inc.
    Shared Hosting Managed Dedicated Servers SEO
    1.866.WEBAIR.1 www.webair.com 24/7/365 Support Adult Friendly
    My comments do not reflect the views of the company or its management.

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