Affordablehost connectivity problem, can seem to get a resolution from their support.
For a little over a week, I have been unable to connect to the Affordablehost server which hosts my company's website and mail server. I've been working to find the root of the problem, but I haven't had any luck and the support staff at Affordablehost seem almost absent.
I notice that there is a hullaballoo about the recent sale of Affordablehost, and perhaps this might explain why I have only received one rather unhelpful sentence from their support in 3 days.
So, I was wondering if anyone could give me some insight into what the problem might be, so I can expedite the process with their support staff.
The situation is thus.
I cannot get a response from the server which hosts our site and mail. This is phoenix.affordablehost.com. Our domain is .nucleics.com, and obviously I cannot get any response from that domain either.
Expanding that study, I cannot get a response from the majority of Affordablehost's network.
Sites, I have tried and get no response from:
Sites that respond:
Now, I thought perhaps since I am on a 188.8.131.52/8 IP (subnet 184.108.40.206/17), that maybe I was suffering from an out of date blacklist. However, I have searched a number of meta-lists and the only ones that list 59.x.x.x are those which are labeled as "do no use" because they are very out of date.
I've done a great deal of tracerouting from remote machines and I found that this problem isn't isolated to just my local machines, subnet, country (Australia), etc.
Here are some traceroute web services that do not get a response from nucleics.com.