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Help! My server has been down since last Thursday!

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  #1  
Old 05-17-2005, 01:28 PM
hwyking hwyking is offline
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Join Date: Feb 2005
Posts: 60

Help! My server has been down since last Thursday!


Last Thursday I got up and discovered my server went down around 4am. I submitted a ticket to Resellerworkz and they had to hand it over to NOC. I'm still waiting but in the meantime I thought I'd ask for advice on here.

I can still SSH in but I can't start up Apache because the filesystem became read only so it fails when trying to open the log file for writing.

When I ssh in I get this message:

/tmp/RsJGCrJu: Read-only file system
root@gravity [~]#


When I try to start apache I get:

root@gravity [/usr/local/apache/bin]# httpd start
fopen: Read-only file system
httpd: could not open error log file /usr/local/apache/logs/error_log.
/usr/sbin/httpd start: httpd could not be started
root@gravity [/usr/local/apache/bin]#


The last response I got from resellerworkz was:

Hello

"The NOC updated us saying that your server got stuck while doing a file system check. We are tryiing our level best with the NOC engineers to make the server online ASAP, we appreciate your patience and cooperation at this time

We will keep you posted, please hold on"

I'm the only one who uses this server and the only things I installed myself were iftop, vnstat, ipf, and bfd. Everything was running really great then all of a sudden I can't do anything.


Should I ask for a credit for the downtime?

I'm a newb so any help would be much appreciated, thanks!

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  #2  
Old 05-18-2005, 01:11 AM
omaha.stylee omaha.stylee is offline
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Join Date: May 2004
Location: Blue Springs, Missouri
Posts: 366
nope.


kind of sounds to me like you got owned ...

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  #3  
Old 05-18-2005, 01:17 AM
hwyking hwyking is offline
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Quote:
Originally posted by omaha.stylee
nope.


kind of sounds to me like you got owned ...
yep.

I'm moving files to friends' servers now. They need to format and reinstall the OS

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  #4  
Old 05-18-2005, 02:58 AM
eddy2099 eddy2099 is offline
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Join Date: May 2001
Posts: 8,070
All the best in recovering from this. Make sure that you secure the server down prior to putting back on live or else this issue might come to haunt you again.

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  #5  
Old 05-18-2005, 03:07 AM
hwyking hwyking is offline
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Join Date: Feb 2005
Posts: 60
Quote:
Originally posted by eddy2099
All the best in recovering from this. Make sure that you secure the server down prior to putting back on live or else this issue might come to haunt you again.
thanks.

you think it was hacked?

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  #6  
Old 05-18-2005, 03:32 AM
eddy2099 eddy2099 is offline
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Join Date: May 2001
Posts: 8,070
There can only be two possible explanation for this, one is that the server is hacked and the other is that there is some hardware or OS fault.

In any case, even if it is not hacked, it is still important to secure the server down.

My personal worst was a server which went online for 2 hours and get hacked.

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  #7  
Old 05-18-2005, 03:47 AM
hwyking hwyking is offline
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Join Date: Feb 2005
Posts: 60
Quote:
Originally posted by eddy2099
There can only be two possible explanation for this, one is that the server is hacked and the other is that there is some hardware or OS fault.

In any case, even if it is not hacked, it is still important to secure the server down.

My personal worst was a server which went online for 2 hours and get hacked.
2 hours, ouch. I was lucky to make it almost 3 months. I'll have to pay to get it locked down better this time.

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  #8  
Old 05-18-2005, 03:53 AM
omaha.stylee omaha.stylee is offline
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or just read?


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  #9  
Old 05-18-2005, 04:06 AM
hwyking hwyking is offline
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Join Date: Feb 2005
Posts: 60
Quote:
Originally posted by omaha.stylee
or just read?

Yeah reading a lot on here is how I was able to install IPF, BFD, remap the SSH port and IP, and vnstat and iftop to monitor bandwidth.

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