Originally posted by blue27 Kayako eSupport is sold if you don't have a buyer already.
Let me know when license confirmation comes through.
blue27 the license is yours then, me and my friend decided not to go with this deal... Just for some discrepacies me and my friend decided to turn it down...
14:01] mtxis: hey
[14:01] *** Auto-response from xch3st3rx: Where I come from isn't all that great
My automobile is a piece of crap
My fashion sense is a little whack
And my friends are just as screwy as me
[14:06] mtxis: im interested in the esupport license, bbl
[14:21] xch3st3rx: Hi
[15:11] mtxis: hi
[17:12] mtxis: you still have the esupport?
[17:12] xch3st3rx: We do
[17:13] mtxis: have it confirmed?
[17:14] xch3st3rx: not yet were waiting for the owner to email me the code
[17:14] mtxis: ok
[17:14] mtxis: who's the owner?
[17:14] mtxis: I thought it was you
[17:15] xch3st3rx: As the posted stated a friend is selling them
[17:15] mtxis: ah, could I talk to him?
[17:15] xch3st3rx: What about
[17:15] mtxis: kayako
[17:15] xch3st3rx: What do you need to know?
[17:16] mtxis: I really don't like the 3rd party communication thing like we're doing now
[17:16] mtxis: How many support months/days he has left
[17:22] xch3st3rx: As far as he knows there isn't any limit
[17:33] mtxis: there is a 18 months limit, please ask.
[17:37] xch3st3rx: sometime in 2006
[17:37] mtxis: when was the license purchased?
[17:40] xch3st3rx: expires november 2006
[17:40] mtxis: ok
[17:40] mtxis: did you sent the info to the moderators?
[17:40] mtxis: to verify the license sale / tramsfer?
[17:41] xch3st3rx: We are working on it as i previously said
[17:41] mtxis: alright
[17:41] mtxis: how will the transfer be done
[17:43] xch3st3rx: We'll submit an e-mail to Kayako with your information, they'll create the account, hyou'll get the account.
[17:44] mtxis: When was this license purchased?
[17:46] xch3st3rx: Well if 18 months is November 2006, im guessing this month
[17:47] mtxis: you might want to double check that, I think kayako doesn't allow transfers if it was purchased this month or so, due to chargebacks, etc.
[17:51] xch3st3rx: He says itll work fine, all the buyer needs is to pay and send thier info.
[17:52] mtxis: ok, thanks
[18:04] xch3st3rx: Are you interested in the product?
[18:04] mtxis: no thanks. If it was from an old timer user of kayako I would have bought it
[18:05] xch3st3rx: old timer? meaning someone whos used it more?
[18:05] mtxis: More than 240 days so there is no chargeback possible against kayako
[18:05] mtxis: because if kayako gets a chargeback
[18:05] mtxis: my license will be revoked
[18:05] mtxis: from experience
[18:05] mtxis: I won't make the same mistakes twice hehe
[18:07] xch3st3rx: The license was purchased in July 2004. according to him
[18:07] mtxis: i have purchased it from them directly just now though
[18:08] mtxis: thanks and sorry for wasting your time.
I told my friend not to risk it, chargebacks can be done before 240 days have passed.
Contact after the sale must be made since the license number that is being transferred is 'disabled' after the sale and a new one is issued to the new owner. This is to prevent 'mulit-sales' of the same license.