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  1. #1
    Join Date
    Jun 2004
    Location
    ********
    Posts
    71

    Midphase: Superb Support

    Recently,

    I have noticed Midphase.com has increased the quality level of support and problem to the solution. In some of the recent support tickets they have replied within 05 minutes.


    The most important thing about them; They are really courteous guys.
    I hope this will further improved as they go on.

    Good Luck to Midphase Team.

    Best
    M.

  2. #2
    Join Date
    Nov 2001
    Location
    Chicago
    Posts
    1,134
    Thanks for the kind words

    Dan
    ---
    Dan Ushman
    Co-founder & CMO
    SingleHop, Inc.

  3. #3
    Thanks a lot!
    CEO of SingleHop

  4. #4
    Thank you for the kind review. Support will only get better, I assure you

  5. #5
    Thank you for the kind words! Customer service is our number one priority at midPhase. We have been making an active effort to constantly improve the quality of our service. We greatly appreciate any and all constructive feedback.

    Thanks once again!

  6. #6
    Join Date
    Jan 2002
    Location
    Boston
    Posts
    5,010
    A reply from three different techs within 6 minutes? Guess tickets are slow today

  7. #7
    Join Date
    Dec 2004
    Location
    Southwest Florida
    Posts
    955
    Originally posted by OKI-Paul
    A reply from three different techs within 6 minutes? Guess tickets are slow today
    I smell a conspiracy! Hehe!

  8. #8
    Originally posted by ScreamingEaglePC
    I smell a conspiracy! Hehe!
    You're smelling a slow day that's overstaffed!
    CEO of SingleHop

  9. #9

    Talking

    Thanks for the kind post mapara

  10. #10

    Wink thanks

    Thank you very much for the kind words. We will try to do our best !!!

  11. #11
    You're smelling a slow day that's overstaffed!
    That and the company memo to respond to WHT threads. ;]

    Thanks again for the compliment mapara. We really do try our best.

    Like Mike said:
    Customer service is a top priority at midPhase.

  12. #12
    Join Date
    Dec 2004
    Location
    Southwest Florida
    Posts
    955
    Originally posted by midPhase-John
    That and the company memo to respond to WHT threads. ;]

    Thanks again for the compliment mapara. We really do try our best.

    Like Mike said:
    Customer service is a top priority at midPhase.
    :-P I was kiddin with y'all. I really is a pleasure to have you all in this fine community. Even if you are my competition.

  13. #13
    Join Date
    Oct 2002
    Location
    EU - east side
    Posts
    21,913
    Is this a midphase parade of some sort? This must be some kind of a record...

  14. #14
    mmm one out of topic question , can we have many ID's on WHT for a one company?
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  15. #15
    Join Date
    Nov 2002
    Location
    Big Apple (I Love NY)
    Posts
    1,108
    Originally posted by 123x
    mmm one out of topic question , can we have many ID's on WHT for a one company?
    No rule against it at all...as long as no1 trys to go around the rules of the advertising forums.
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  16. #16
    lol dont create lots of account to reply.

    Thanks

  17. #17
    Originally posted by ldcdc
    Is this a midphase parade of some sort? This must be some kind of a record...
    We like to set records

  18. #18
    Join Date
    Nov 2001
    Location
    Chicago
    Posts
    1,134
    Originally posted by midphase-Andy
    We like to set records

    And by records, Andy means "happy records."
    ---
    Dan Ushman
    Co-founder & CMO
    SingleHop, Inc.

  19. #19
    Join Date
    May 2004
    Location
    Blue Springs, Missouri
    Posts
    366
    nplz.

    you're not setting any records!!

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