I'm looking for a company that offers a good software package for ecommerce and a full hosting package including SSL. Basically we are looking for an all in one solution.
Currently we are using osCommerce and we are not very happy with it. Shop muct be very user-friendly and must also have a good admin panel. Backups must be made every day and tmp folders should be cleaned also daily if possible ensuring that MySQL won't go down. The shop software doesn't neccesarily have to be written in PHP - ASP or other languages are also welcome as long as they are secure! We would like to see established shops using this software.
Support is also very important. Preferably a 24/7 service (not just email and online chat, but also telephone support is neccesary).