Alpha Red Inc a large and quickly growing hosting solutions provider based in downtown Houston Texas is seeking qualified applicants for datacenter based technical support operations.
Primary responsibilities will focus on server administration and
break-fix. You must have in-depth knowledge of the Linux operating system
and DNS to be considered for this position. You must also prove your ability
to administer MySQL and Apache well beyond simple installation and
configuration. This may include tuning either application for
high-performance web serving and database-queries.
As a Linux Systems Administrator with Alpha Red Inc, your primary
day-to-day responsibilities will be split between the installation and
configuration of new customer software and applications, and the support of
existing customer opensource applications and servers. Our customers, via a
ticket based on an established support ticket system, will dictate 90% of
The ideal candidate for this position will have the administrative and
programming knowledge to quickly grasp customer problems, troubleshoot, and
resolve them in a manner adhering to a company standard. In this fast paced
environment, you may be working two or more customer problems at any one
The ideal candidate will have worked directly with hosting customers in the
past on highly technical problems, and is able to communicate well with
customers, both written (e-mail / chat) and verbally (phone). The winning
candidate will have a strong understanding of how to support moderately to
advanced hosting customers across different operating systems.
You must be able to, at a minimum, Download, Compile, Install, Customize,
Troubleshoot, use, and SUPPORT the following applications:
You must also have proven General System administrator abilities including:
· Simple Script Writing
· Scheduling Cron Jobs
· Creating secure NFS shares
· Adding and removing users
· Add / remove applications to startup procedures
· Configure (add and remove) Network Devices, Ports, and Protocols
Must be willing to be on-call.
Must be willing to work with customers who own and operate adult oriented
** Must be at least 18 years of age.
** Must live in the Houston, Texas area.
** Must be able to work unsupervised.
** Must have good time management skills.
** Must be available to work the times and days specified.
** Must be able to work on call if needed.
** Must be willing to have work schedule altered as needed.
** Must agree to civil and criminal background investigation, which we may or may not proceed with.
Full Time: Starting at $10/hour
Please send applications to [email protected].
No Phone calls or other forms of contact are being accepted for these positions.