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Thread: TronicTech 1 month review
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05-07-2005, 09:59 PM #1Newbie
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- May 2005
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TronicTech 1 month review
I was lurking here looking for some low cost hosting and read something about TronicTech. I went to their site, asked several pre-sales questions which were answered within minutes and came away very impressed.
I looked high and low, asked lots of questions, but still found myself leaning toward TronicTech. Finally, I decided to pull the trigger and signed up for the lowest plan.
I got a couple of automated emails instantly and within minutes I get my account ready email. I come from a Windows background with just a little Unix experience so I was pumped to start playing with cPanel and Fantastico and all that...
I had a problem or two with a couple of the Fantastico apps and read on their forum that my server was loaded with Php 5. The vendor web sites documented several problems with Php 5 so I checked with TronicTech support. They offered to move me to another server. I stayed put for a while, but finally took them up on the offer. My sites were moved within minutes of my support ticket. Everything was smooth.
I have submitted several support tickets. They are usually answered in minutes. David is very professional. I appreciate his customer service skills, but it is also very obvious from the get-go that he's got real knowledge about what he is doing.
I did experience one downtime incident, but it was a problem at thePlanet I think and it was resolved very quickly. I think the sites were only down a few minutes.
The server I am on is fast and I have been very pleased after 1 month of service. I'll post again at 6 months or so. If you don't hear anything from me about TronicTech until then feel free to assume that all is well....
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05-07-2005, 11:16 PM #2Retired Moderator
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Thank you fireball for taking time to write this review. May we know what site you have with them?
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05-08-2005, 08:27 AM #3Newbie
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- May 2005
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Originally posted by ldcdc
Thank you fireball for taking time to write this review. May we know what site you have with them?
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05-08-2005, 06:57 PM #4Retired Moderator
- Join Date
- Oct 2002
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Thank you fireball for sharing your site. Good luck with your future business!