Why dont i do this, I will give you a free account on my reseller with HZ, and you can test them out. Then you tell me how fast they are, because I dont know about that. But I definitely know they are pretty fast in answer my technical support question for resellers at their site. =) Just an idea ... =)
I hope I dont get a ticket for this. I am not selling anything here.
So far they've been great. Answered within 1/2 hr - 1 hr, at earliest 15 mins. I never really had any major problems for them to deal and personally find their response adequate. I've been with them for 6 months now at a 100% uptime and have been a VERY happy customer.