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Thread: ts-host.com ?

  1. #1
    Join Date
    May 2005
    Posts
    280

    ts-host.com ?

    Unfortunately, due to the - on the host name, seaching for it is near useless.
    So, all left to me is asking:

    Anyone care to review them ?

  2. #2
    Join Date
    Jan 2003
    Location
    Canada
    Posts
    4,845
    Sure, i'll give a review.

    I've been with them for a month now, and it's been fantastic. The network is solid, running off Level3 bandwidth.

    Setup was like 2 hours for me or something crazy. Sales was really easy to get along with, and supports always been there when i needed a hand.

    They even setup Cpanel DNSONLY for me, to save me some time

    ~Francisco
    BuyVM - OpenVZ & KVM Based VPS Servers - Chat with us
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  3. #3
    Join Date
    May 2005
    Posts
    280
    Well well, looks like I'll have to review them myself, in a couple months.

    I'll be closing with Tulip Systems on the next hours.

    I've posted more about why I'm closing with them on another thread, if someone is interested.

  4. #4
    Hey guys how do you find the customer service, i notice their is no phone number and only by ticket, how do use find the response time on server reboots and general help?

  5. #5
    Join Date
    May 2005
    Posts
    280

    ts-host.com: first impressions

    I have to say that, so far, everything is simply perfect.

    - I ordered the server during the night. As informed, their tech don't install machines at those hours, and the machine would be prepared first thing in the morning. It was. At 9:30 (ts-host timezone), I've got an e-mail informing me the machine was ready

    - All the machine specs were exactly as ordered.

    - Disk partitioning and OS install was done exactly as requested

    - They gave me a nice 3COM NIC, for which I'm grateful

    - Being a paranoid person, I sent them my SSH DSA public key, so they would not have to e-mail me a password for the server. No questions asked, key installed. And the password was not on the e-mail I received, exactly as I asked.

    So far, everything is perfect. Will report again in a couple days.

  6. #6
    Join Date
    Jan 2003
    Location
    Canada
    Posts
    4,845
    Originally posted by hypex
    Hey guys how do you find the customer service, i notice their is no phone number and only by ticket, how do use find the response time on server reboots and general help?
    The times i've contacted support for help, was around a 30 minute turn around. Usually I'm able to harras one of them on AIM though, and i can get it done quicker

    Customer service is great, been wonderful to work with.

    ~Francisco
    BuyVM - OpenVZ & KVM Based VPS Servers - Chat with us
    - All popular VPN methods supported
    - Affordable offloaded MySQL & DDoS protection
    - 5GB backup space, unmetered private LAN bandwidth & native IPv6 included. All with a strong serving of pony

  7. #7
    Join Date
    May 2005
    Posts
    98
    ANyone else, I was thinking of using them also.

  8. #8
    Join Date
    May 2005
    Posts
    280
    Not much new stuff to report, but so far I'm very happy with them.

    Just as a side note, the IP addresses they assigned to me are NOT listed on any kind of RBL. All clear ... Nothing to see here ... Move along ... move along

  9. #9
    Join Date
    May 2005
    Posts
    98
    Originally posted by morcego

    Just as a side note, the IP addresses they assigned to me are NOT listed on any kind of RBL. All clear ... Nothing to see here ... Move along ... move along
    What does that mean?

  10. #10
    Join Date
    Apr 2005
    Location
    Atlanta, Georgia
    Posts
    520
    he's saying we're not blocked or blacklisted in any spam listings, we have a 0 tolerence policy on spam.

  11. #11
    Join Date
    May 2005
    Posts
    280
    Not only that. I'm saying that they are not blocked or blacklisted, and the IPs they assigned me are not blocked or blacklisted either.

    If your search the forum, you will see there are occurences where some hosting companies assigned IPs that were blacklisted. That can cause a great deal of headache to their customers.

    So, what I'm saying is: you will have no headaches.

  12. #12
    Join Date
    May 2005
    Posts
    98
    hmm, went to sign up this morning and couldn't get to the site. Not a good sign.

  13. #13
    Join Date
    May 2005
    Posts
    280
    Don't know about their website. I don't go there much. But I had no problems connecting to my box so far.

  14. #14
    Join Date
    Apr 2005
    Location
    Oz
    Posts
    3,498
    Website's fine now... they were probably upgrading some component or something.

  15. #15
    Tulip is cogent only?
    Old Guy in WHT.
    IT Expert | Hosting Professional.
    Over 12 Years of Hosting Experience.

  16. #16
    Join Date
    Apr 2005
    Location
    Atlanta, Georgia
    Posts
    520
    Originally posted by nikolakidman
    Tulip is cogent only?

    Level(3) and Cogent

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