Although it will not possible to monitor the board and post daily, we would like to offer our help and suggestions to merchants and especially to merchants that use our gateway.

After reviewing many of the posts, it seems clear that there may be occasions where we can assist a merchant or clear up some confusion regarding account settings, fraudulent transaction activity, or other issues that we have direct knowledge about.

I represent the Authorize.Net Fraud Dept only. I am not able to respond to sales inquiries, merchant account related matters including chargeback issues, billing questions and disputes, or general customer service questions, etc.