Every day or two, those wonderful Easyspace people seem to be restoring my old web pages! As only two pages have changed in the past month it's not hard to upload the newer ones again. I won't bother asking them via a "trouble ticket" on their support desk as it seems to take weeks for a reply.
Anyone else suffering from the phantom web site changer?
I haven't done so yet, as previous reports have had replies (well, sometimes they do) but I suspect they just have no staff to do anything at all?
Double billing, currently there are two "accounts" showing for my single domain, one is fully paid for the next year and a half, the other is overdue since February - they replied saying someone was dealing with it, after pointing out it was still showing they didn't follow up my report.
They are not showing my payments for anti-spam and anti-virus on e-mail, I did pay for it and it still works (I have at least an anti-spam folder), so I don't know the current status of that.
When I signed up you only got 30 MB of web space (not really an issue for me) and "unlimited" bandwidth, despite their web site showing 500MB and 10 GB/month for the same cost, I'm not sure anything has changed for me.
Currently, this morning at 0600, my pages are still showing the last refresh I did yesterday evening... Time will tell.
Look into cron jobs. Maybe there is something that replaces your pages at a specific time. First check your cron jobs and if there is nothing there, maybe suggest the host check their cron jobs to see if something is running that shouldn't be running.