I signed upto PowerVPS for the basic VPS CPanel/WHM Plan on 28th September, to try out some software, and to see about VPS. To this date I have stayed with them, and have no plans on leaving!!!
When I submit a ticket, sometimes before I can even go and check my mailbox theres a reply! And it's not just some idiot who doesn't know how to fix things, it's a reply containing information on how to fix it or "Blah Blah has been fixed. I have updated this for you too! Have a nice day and let us know if you need anything else". They are always VERY polite, and very helpful!
Yes I know there was a network hitch the other day, but to be honest WHICH COMPANIES don't? It's impossible not to, and the main points are:
* They emailed ALL clients informing them of the situation
* They provided lots of after service support with regards to that issue
* They provided clients with an SLA Downtime credit.
Apart from that small minor incident, the uptime is brill! Most months it is 100%!
Value For Money?
Totally yes. What they say is what you get. And I like the fact that there are addons that we can get at any point.
To be honest I don't think so, all the staff are just great! Thumbs up PowerVPS!!!