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  1. #1

    [WANTED] Level 1/2 Customer Care

    Hello,

    We are looking for LEVEL 1 & 2 Customer Care representatives to currently do ticket-based requests. We will be doing this on a per ticket basis as the volume is approximately 15-20 tickets per day.

    Company is fast growing and fun -- Remote Positions only.

    Requirements
    - Atleast 3 years of experience with cPanel web hostng
    - Must be able to answer sales related questions.
    - Must be prompt and reliable
    - Must be the age of at least 18 years of age.
    - Must be polite to customers.
    - Must speak fluent english and have proper e-mail etiquette.
    - Must be able to respond to tickets within 15-minutes of receipt

    Hours Available (EST)
    - 9am to 5pm
    - 5pm to 1am
    - 1am to 9am

    PM me if you are Interested. Thank you.
    Last edited by Douglas; 04-27-2005 at 10:38 PM.

  2. #2
    Join Date
    Apr 2003
    Location
    Atlanta, Jawja
    Posts
    3,074
    I assume you mean 5pm to 1am? A 20 hour shift would be kinda hard. ::grins:: Good luck!
    Doug Hazard - "retired" Web Hosting Master
    * Full Stack (Web/WP) Dev for The Catholic Diocese of Richmond (160+ sites)
    * Sports Photographer, Media Personality and CFB Historian
    * Tech Admin for several Sports Networks/Sites

  3. #3
    Ahh yes, that is a typo. It should read 5PM to 1AM. Only I work 20 hours and get away with it, lol

  4. #4
    is Vista Pages related to Hosting Plex in anyway? websites look similar

  5. #5
    We are not related to HostingPlex. Please keep this on topic. We are looking for customer care reps and nothing more. Thanks.

  6. #6
    Compensation?

  7. #7
    Please PM.

  8. #8
    Hello, Im interested in the 5-1 position. Do you have MSN that we can speak on?

    MSN: ron@sigmaservers.com

  9. #9
    Join Date
    Oct 2003
    Posts
    9,264
    Yes - also interested in amount of compensation!
    PM please.

  10. #10
    Join Date
    Nov 2004
    Location
    India
    Posts
    1,104
    I am intrested too..please PM me if you are intrested. Thanks.
    AssistanZ - Beyond Boundaries...
    Cloudstack Consultancy / 24x7 Web Hosting Support / 24x7 Server Management / Infrastructure Management Services
    Web & Mobile Apps Development / Web Designing Services / Php, Grails, Java Development

  11. #11
    Currently, tickets will swing from $0.75 to $1.00 USD per completed ticket. Eventually, hired person(s) will become hourly and earn a salary.

  12. #12
    Join Date
    Jun 2001
    Posts
    597
    Why dont you just hire your cousin Kaumil at Hostingplex?

  13. #13
    Join Date
    Nov 2003
    Location
    Toronto, Ontario
    Posts
    651
    What he really needs is somebody like you Cephren, I bet you are really good with the customers, and you are probably very sharp when it comes to computers.

    Your WHT title says it all, Web Hosting Master.
    Kevin

  14. #14
    Originally posted by Cephren
    Why dont you just hire your cousin Kaumil at Hostingplex?
    Kaumil is an active part of the administration here at VistaPages, Inc. Please stick to the topic; rather than causing a fuss.

  15. #15
    Join Date
    Mar 2003
    Posts
    64
    You say that eventually the hired person will become hourly, could you be more specific in terms of time frame and hourly rate?

  16. #16
    All positions are filled at the current moment.

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