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Thread: [WANTED] Level 1/2 Customer Care
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04-27-2005, 08:21 PM #1Disabled
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- Jan 2005
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[WANTED] Level 1/2 Customer Care
Hello,
We are looking for LEVEL 1 & 2 Customer Care representatives to currently do ticket-based requests. We will be doing this on a per ticket basis as the volume is approximately 15-20 tickets per day.
Company is fast growing and fun -- Remote Positions only.
Requirements
- Atleast 3 years of experience with cPanel web hostng
- Must be able to answer sales related questions.
- Must be prompt and reliable
- Must be the age of at least 18 years of age.
- Must be polite to customers.
- Must speak fluent english and have proper e-mail etiquette.
- Must be able to respond to tickets within 15-minutes of receipt
Hours Available (EST)
- 9am to 5pm
- 5pm to 1am
- 1am to 9am
PM me if you are Interested. Thank you.Last edited by Douglas; 04-27-2005 at 10:38 PM.
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04-27-2005, 08:43 PM #2Need Moar KAWFEE
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- Apr 2003
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- Atlanta, Jawja
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I assume you mean 5pm to 1am? A 20 hour shift would be kinda hard. ::grins:: Good luck!
Doug Hazard - "retired" Web Hosting Master
* Full Stack (Web/WP) Dev for The Catholic Diocese of Richmond (160+ sites)
* Sports Photographer, Media Personality and CFB Historian
* Tech Admin for several Sports Networks/Sites
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04-27-2005, 10:35 PM #3Disabled
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- Jan 2005
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Ahh yes, that is a typo. It should read 5PM to 1AM. Only I work 20 hours and get away with it, lol
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04-27-2005, 11:03 PM #4Disabled
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- Mar 2005
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is Vista Pages related to Hosting Plex in anyway? websites look similar
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04-27-2005, 11:07 PM #5Disabled
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- Jan 2005
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We are not related to HostingPlex. Please keep this on topic. We are looking for customer care reps and nothing more. Thanks.
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04-27-2005, 11:29 PM #6Junior Guru Wannabe
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- Mar 2005
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Compensation?
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04-28-2005, 12:15 AM #7Disabled
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- Jan 2005
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Please PM.
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04-28-2005, 01:44 AM #8Disabled
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- Apr 2005
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Hello, Im interested in the 5-1 position. Do you have MSN that we can speak on?
MSN: ron@sigmaservers.com
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04-28-2005, 07:25 AM #9Web Hosting Master
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- Oct 2003
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Yes - also interested in amount of compensation!
PM please.
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04-28-2005, 02:08 PM #10Web Hosting Master
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- Nov 2004
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- India
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I am intrested too..please PM me if you are intrested. Thanks.
AssistanZ - Beyond Boundaries...
Cloudstack Consultancy / 24x7 Web Hosting Support / 24x7 Server Management / Infrastructure Management Services
Web & Mobile Apps Development / Web Designing Services / Php, Grails, Java Development
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04-29-2005, 05:25 PM #11Disabled
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- Jan 2005
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Currently, tickets will swing from $0.75 to $1.00 USD per completed ticket. Eventually, hired person(s) will become hourly and earn a salary.
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05-09-2005, 10:44 PM #12Registered User
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- Jun 2001
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- 597
Why dont you just hire your cousin Kaumil at Hostingplex?
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05-12-2005, 10:18 PM #13Web Hosting Master
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- Nov 2003
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- Toronto, Ontario
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What he really needs is somebody like you Cephren, I bet you are really good with the customers, and you are probably very sharp when it comes to computers.
Your WHT title says it all, Web Hosting Master.Kevin
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05-18-2005, 12:12 PM #14Disabled
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- Jan 2005
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Originally posted by Cephren
Why dont you just hire your cousin Kaumil at Hostingplex?
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06-01-2005, 12:38 AM #15Junior Guru Wannabe
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- Mar 2003
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You say that eventually the hired person will become hourly, could you be more specific in terms of time frame and hourly rate?
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06-01-2005, 12:27 PM #16Disabled
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- Jan 2005
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All positions are filled at the current moment.