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  1. #1
    Join Date
    Jul 2004
    Location
    Chicago, IL, USA
    Posts
    139

    SBC lies. I renewed my contract, then they downgraded my account.

    SBC dsl customers... did any of you receive a free upgrade on your upload speed from 128 to 384 in november or december of last year?
    i received it, and it worked perfectly. however, i just renewed my contract with them and the 384 upload turned back into 128. i spent hours on the phone with every department in sbc, and they claim that they NEVER gave ANYONE that upgrade, and that i am out of luck.

    they sent out an e-mail when they upgraded accounts, however, i lost it. I need someone who has the e-mail to PLEASE forward it to me, so i can prove to SBC that i am not lying.

    [email protected]
    Last edited by WAbizTony; 04-27-2005 at 06:59 PM.

  2. #2
    Join Date
    Jul 2004
    Location
    Chicago, IL, USA
    Posts
    139
    never mind. they finally fixed it and said it would take 6 business days to update in their system.

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