We've been using managed.com for our shared hosting and misc stuff ( like pcfav ) arm for quite some time. Recently I had to move and as such I didnt notice my managed.com bill for quite some time. They disconnected the server, but as soon as I contacted them (outside of business hours) they reconnected it (and I sent payment of course...)
I was very happy with my stay at managed when I used them up untill a couple of months ago (reason for quitting was needing a cheap upgrade in bandwidth).
The network was really good and stable, didn't notice one bit of network downtime. Although I only contacted them 3 times, the support leaves alot to be desired, I had averages of 3 days response time (still, Iv'e been with worse ). Overall quite a good stay with them. Well recommended if you know how to manage your own server and you wish to pay using PayPal (Iv'e heard many credit card scare stories with managed.com).
Managed.com is starting to get better as a friends of mine uses them and they respond to his reboot requests very quickly. I think their team should add in remote reboot for free as this will decrease their support requests.
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