Nothing here yet but I am sure they will get to me sooner or later. I would think that there were a lot of people claiming this time around so they need to process each one one at a time and that takes time.
I have several servers with them, for my side company. We are STILL waiting on the credit. Jeff said it wouldn't take more then 7 days, however its been 22 and still nothing. We called accounting to see what is up, and they said they cant do anything until sales releases the ticket.
I cancelled my server before receiving the credit from ThePlanet. I probably wouldn't have if I saw something about the downtime (in public eye), rather than new marketing BS. I ended up finding a faster, cheaper, dallas based server, anyhow.
Devon Dunham (Owner, Sharpnet/DDoS Host)
Advanced DDoS Mitigation and Server Management Solutions
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