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  1. #1
    Join Date
    Jul 2003
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    Nothing but, net
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    dotCanada.com buys AffordableHost?

    I just received an email about this and I was curious if this was verified by any real Affordablehost customers. (Somehow I'm on the mailing list for these types of emails.)

    Thank you.
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  2. #2
    Join Date
    Jan 2005
    Posts
    432
    I am a customer and yes it is true.

    http://www.affordablehost.com/news/news_dotcanada.html
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  3. #3
    Join Date
    Jul 2001
    Location
    .INdiana
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    good luck on whatever is next, Tina!
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  4. #4
    Join Date
    Apr 2005
    Location
    India
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    It really a news for me. AH been taken over by dotCanada.!! Let's hope to get some more updates in this regards.

    Originally posted by AH-Tina
    I prefer this URL, with my personal "farewell" at the bottom.

    http://www.affordablehost.com/news/news_questions.htm

    --Tina
    And there is jus a small mistake in the URL above. You can use the following url:-
    http://www.affordablehost.com/news/news_questions.html

    Anyways it is a bit harsh to point it out as a mistake. But sorry for that
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  5. #5
    Join Date
    Jan 2005
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    Originally posted by AH-Tina
    I prefer this URL, with my personal "farewell" at the bottom.

    http://www.affordablehost.com/news/news_questions.html

    --Tina
    I didn't think it appropriate for me to post that link... much better you post it than me.
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  6. #6
    Join Date
    Aug 2002
    Location
    Earth
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    1,802
    Tina,

    Congratulations on the sale and good luck. Was axishost.com sold as well or that is still run by you?
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  7. #7
    Join Date
    Feb 2001
    Location
    West Michigan, USA
    Posts
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    We have been migrating to the AxisHOST.com brand for several months. We are keeping it.

    Thank you everyone for your well wishes. The guys at dotCanada are awesome...I'm very pleased they are taking over AffordableHOST.

    --Tina
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  8. #8
    Join Date
    Feb 2002
    Location
    Australia
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    Well that's a surprise. Good luck and congrats to all parties involved. It's not easy letting go of something you've put your heart and soul into.
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  9. #9
    Join Date
    Apr 2005
    Location
    India
    Posts
    505
    Wishing you all the luck Tina and the entire AH team
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  10. #10
    Join Date
    Feb 2001
    Location
    West Michigan, USA
    Posts
    9,675
    Originally posted by Aussie Bob
    Well that's a surprise. Good luck and congrats to all parties involved. It's not easy letting go of something you've put your heart and soul into.
    Thanks, Bob. I've had several months to get used to the idea...but, like I told the new guys this morning, I feel like I'm leaving my kid with a babysitter for the first time.

    I have every confidence they'll do just fine.

    --Tina
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  11. #11
    Join Date
    Sep 2002
    Location
    UK
    Posts
    505
    I hope their promise of not-relocating holds good for the long term. It appears that most of their other stuff is in the NAC, which simply isn't want we want for our sites at AH.

    Apart from that, I can find very little on dotCanada. Here's hoping that they don't let standards slip, or start to cut corners, which we see all to often following acquisitions.


    For Tina... congratulations.... I suspect you deserve the rest! Best of luck in whatever you do next.
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  12. #12

    Unhappy

    I must say i'm kind of disappointed.

    I've been a 3+ years AH client and was satisfied for the most part of it. I recently made a new step forward by buying a server of my own at AH.

    If I understand well, A(ffordable)HOST becomes dotCanada, who brings its own team, when A(xis)HOST becomes Tina's new startup.

    Well, the last bill I paid was to AxisHOST, so I want to stay with Tina AND her support team.

    I'm sorry, but I don't want to jump to a totally unknown wagon. If it appears I can't stay with Tina('s team), I'll probably move elsewhere, but really don't have the time right now to relocate the 20+ sites I had on my server.

    One think I liked with AH is that they only provided Linux solutions. Now we have a company that uses Linux as well as Win 2003. I know my server won't be affected by Windows, but it makes me feel incomfortable, for personal and political reason, to be hosted by people who are not 100% commited to Linux.

    Are other AH customer in the same boat than me? Do you also fear for you hosting future?
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  13. #13
    i agree with you majortom..i actually have a ded server as well but i have kept the main sites with affordablehost..now i am thinking my strategy again..i have no idea what dotcanada is all about..tina was definately the most hard working person i have seen in the web hosting industry no doubt about that..not to mention the whole staff with her is actually knowledgeable as opposed to some other companies trying to make money only..
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  14. #14

    4 months later, I'm passed around again!

    First hometownhosting gets passed to affordable host and now 4 months later I'm passed around again. This time to a canadian company called dotcanada. This can only mean grey clouds ahead.

    I give up!!

    Matt
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  15. #15
    Hello matcollins,

    this is one of the facets of business and cannot be avoided. You can only hope the new owners will be good as the previous ones.
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  16. #16
    I'm really hoping they're better. They've had me on a duff server since I signed up and have been unable to fix it.
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  17. #17
    Join Date
    Feb 2002
    Location
    Australia
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    24,009
    I wouldn't be too hasty to press the panic button. By the looks of things, the new AH owners will be keeping things pretty much as they are, but I'm sure there will be changes/improvements along the way, naturally.
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  18. #18
    Join Date
    Feb 2001
    Location
    West Michigan, USA
    Posts
    9,675
    Originally posted by majortom
    [B]I must say i'm kind of disappointed.

    I've been a 3+ years AH client and was satisfied for the most part of it. I recently made a new step forward by buying a server of my own at AH.

    If I understand well, A(ffordable)HOST becomes dotCanada, who brings its own team, when A(xis)HOST becomes Tina's new startup.

    Well, the last bill I paid was to AxisHOST, so I want to stay with Tina AND her support team.[B]
    You should have rec'd an email last month telling you that all dedicated/colo customers were moved to our AxisHOST.com brand. You are still with "Tina and team" and nothing will change for you. This purchase doesn't affect you at all.

    --Tina
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  19. #19
    Join Date
    Apr 2004
    Posts
    191
    Not happy about this in the least.
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  20. #20
    Join Date
    Feb 2002
    Location
    Australia
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    24,009
    Originally posted by AH-Tina
    You should have rec'd an email last month telling you that all dedicated/colo customers were moved to our AxisHOST.com brand. You are still with "Tina and team" and nothing will change for you.
    Ok, me being curious and all.

    So the sale is only AH's shared client base, while you moved the colo/ded clients over to AxisHost.com, that will continue to be operated from your existing AH facility?

    Will dotcanada continue to use your facility where those AH shared servers are currently located?
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  21. #21
    Join Date
    Feb 2001
    Location
    West Michigan, USA
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    Originally posted by Aussie Bob
    Ok, me being curious and all.

    So the sale is only AH's shared client base, while you moved the colo/ded clients over to AxisHost.com, that will continue to be operated from your existing AH facility?

    Will dotcanada continue to use your facility where those AH shared servers are currently located?
    Yes, exactly. The AxisHOST focus will be on dedicated/colo/high-end hosting and also on our local market a bit more. This change is going to allow me some much needed rest.

    dotCanada will keep the existing AffordableHOST servers right where they are (most are at our datacenter, some are at Equinix in Virginia). They are not moving the servers or the customers.

    --Tina
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  22. #22
    Join Date
    Feb 2002
    Location
    Australia
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    Originally posted by AH-Tina
    . . . This change is going to allow me some much needed rest.
    Sook.

    /me runs like buggery . . .
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  23. #23
    Join Date
    Feb 2001
    Location
    West Michigan, USA
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    Originally posted by Aussie Bob
    Sook.

    Had to look that one up!

    --Tina
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  24. #24
    Join Date
    Feb 2002
    Location
    Australia
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    Oops, aussie slang alert. It jesting for wimp.

    Heavens knows why you would be wanting a rest after 7 years of constant pressure in this business.
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  25. #25
    Join Date
    Aug 2002
    Location
    London, UK
    Posts
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    Congrats Tina, now go sleep!

    7 years is enough for anyone! O' to the day we sell up shop! Wait im only 23!
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  26. #26
    I'm not impressed so far, and have been working on migrating my sites to a new dedicated for the past week or so. I submitted a ticket last night (through affordablehost) and still have gotten no response. 24X7 suport?

    One thing about Tina and her group, they are quick about helpdesk responses.
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  27. #27
    Join Date
    Jan 2004
    Location
    Ontario, Canada
    Posts
    2,268
    First congrats to Tina and her team, for not only building such a reputable and strong company but for finding a new owner that will take great care of the clients. I know this has been a long process for Tina and crew with few stones unturned as far as making sure that the affordablehost/hometownhosting clients will be well taken care of.

    Again congrats Tina and for the clients just give the new owners some time, no new owner wants to rock the boat so much that they lose clients.
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  28. #28
    disappointed.
    I have been through 4 company purchases.
    They all said pretty much the same thing, with sweet goodbyes.
    None went without major pains in the fanny for the customer.
    I hope this is different and wish them the best.
    Short chat hours, etc.
    And now, already slow response time reported.
    I hope they were properly prepared for this.
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  29. #29
    Join Date
    Jul 2003
    Location
    USA
    Posts
    134
    I would give them at least a month before passing any judgement. It is only fair as different people have different working styles. Sometimes, things that are second-nature to one team will need to be learned by other team first. Not to mention the new team is probably busy right now with the sudden increase work load.
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  30. #30
    I don't have a month to give them. I have customers relying on me RIGHT NOW.
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  31. #31
    Well, I came to AH when they bought my previous hosts, the transition was actually not that smooth. I am expecting even more bumps with dotCanada, if the AH (Axis) team couldn't smooth my transition last time I expect I'll be spending lots of hours on helpdesks and purchasing essential crossgrading plans again!

    Though, having said that ... this move has actually made me feel more secure, because when the AH chat and forum closed down I saw the signs of either a company sale or a collapse . I prefer the sale option myself!

    I know a lot of people here value Tina and her team, but for me I just feel like I am on a scenic trip through the reseller sector and AH were the previous town.
    If you own a large hosting company no doubt I (and my clients) will be turning up on your books some month soon when you purchase the company who purchased dotCanada!
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  32. #32
    Join Date
    Jul 2003
    Location
    USA
    Posts
    134
    That is so true. But it is not all that bad depending on which side of the fence you are on. For example, given the rate that the company I am with is expanding, may be they will be in position to "purchase the company who purchased dotCanada" in a couple of years or even sooner. That would be sweet in my view, since I do have a stake in that company. LOL.
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  33. #33
    Join Date
    Aug 2002
    Location
    London, UK
    Posts
    9,037
    but for me I just feel like I am on a scenic trip through the reseller sector and AH were the previous town.
    Thats one of the best things Ive ever heard someone say when trying to express an experience.
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  34. #34
    Join Date
    Jan 2004
    Posts
    7,033
    Tina I am very happy for you! Now maybe you can get some sleep after 7 years . Though I do have to say one thing that is dotcanada have some errors on their website . Like when you try and order, ect....
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  35. #35
    Join Date
    Oct 2002
    Location
    EU - east side
    Posts
    21,913
    Congratulations Tina for the sale!

    For us, the watchers and the AH customers, it remains to be seen how dotcanada will handle things. We've seen wonderfully handled hosts sales, but we've seen quite a few disasters as well.

    "Life is like a box of chocolates...."
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  36. #36
    Join Date
    Aug 2002
    Location
    London, UK
    Posts
    9,037
    Well AH were having a bad spell already (just search) so dotcanada may have the motivation to restore faith to some disgruntled customers.

    All the best to Tina and to Dotcanada.
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  37. #37
    Join Date
    Jan 2005
    Posts
    432
    Believe me, I will be watching. We are using our site constantly to check pricing, update invoices, check who is online, etc. and I will expect excellent quality service or I will be in here letting everyone know about!
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  38. #38
    Personally i would move to a more secure company that is well established.
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  39. #39
    I'm seriously thinking about it, there's just so many domains to move, some with ssl. eek

    The increase in costs would outweigh the amount of time and money I've spent in downtime.....
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  40. #40
    Yeah, theres always a risk of that but you have to think is customer satisfaction and due to the changes of hosts and etc

    And you want to offer the best service to the customers, I say move would be hassle at first to move all your domains but would be well worth it afterwards.
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