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  1. #1
    Join Date
    Dec 2001
    Location
    QLD, Australia
    Posts
    284

    Server Management and Level 1 Tech Support plans from JUST 50c per hour!

    Serverpeak has been in operation for nearly 5 years now and we continue to offer the very best in knowledgable Australian based server techs and support desk staff. We are an Australian based business with Australian based support technicians based in Australian Eastern Standard Time (UTC+10).

    Multiple server management signups coupled with Level 1 support desk plans will also attract a significant discount. Just ask us.

    Mention this thread and receive a 10% discount on your first month

    Support Desk

    We guarantee an average response time of 30 minutes with a maximum resolution time of 6 hours. Our primary pricing is as follows:

    12 hours per day (8am-8pm AEST), 7 days per week AU$800 (US$625) per month
    8 hours per day (9am-5pm AEST), 7 days per week AU$550 (US$435) per month
    Startup Plan (8am-8pm AEST), up to 150 domains, 7 days per week AU$300 (US$250) per month


    We are also able to offer per ticket pricing for $2/ticket with a commit of 100 tickets per month (ie. $200/month for 100 tickets).
    Larger commits result in VERY attractive discounts with an extended dispense period (up to 6 months).

    Server Management

    Up to 300 domains AU$120 (US$100) per month
    Unlimited domains AU$180 (US$140) per month

    Our server management offerings include most standard system administration services such as:
    * Stock kernel upgrades
    * Perform PHP reconfiguration, update or installation incorporating features such as Mcrypt, GD, Curl etc
    * Install any available Perl module
    * Install custom Apache modules
    * Setup backups to an additional server
    * Perform server migrations from an older server to another
    * Update the server software from official repositories
    * Perform other server related software installations
    * Emergency callouts during non business hours (up to 3 hours per month)
    * Performance tuning
    * Much more...

    Business hours for our server management offerings are 9am-5pm with up to 3hrs of non-business hour callouts.

    Supported Distributions
    Fedora Core
    Redhat Enterprise
    CentOS
    Redhat 7.3 and 9

    Supported Control Panels
    Plesk 5, 6, 7, 7.1, 7.5
    CPanel
    Ensim
    Cobalt RaQ
    Virtuozzo

    All clients receive our dedicated support management phone mobile number and inhouse Nagios based server monitoring with email notifications to you of server outages.

    We're a small but growing business commited to assisting our clients in maximizing their bottom-line without affecting their support standards. If you are interested in one or more of these offerings I'm happy to discuss a discount for the first month for you to trial our offerings with.

    If you are interested please feel free to drop me a PM here or an email direct to [email protected]

    We look forward to hearing from you soon,

    Stuart Low
    Manager
    Seekbrain.com - Personal Blog
    E-Currency Australia - Crypto Currency Services

  2. #2
    Join Date
    Dec 2001
    Location
    QLD, Australia
    Posts
    284
    JUST IN!

    Signup for one of the packages above in the next 48hrs and we'll give you a 50% discount on your first month! We'll even maintain the 10% WHT discount!

    So stop spending your nights answering support tickets and leave it to us!

    Stuart
    Seekbrain.com - Personal Blog
    E-Currency Australia - Crypto Currency Services

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