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  1. #1
    Join Date
    Oct 2003
    Location
    Canada
    Posts
    15

    * Need urgent help with my domain !

    Hi guys...

    I had registered a domain with subtledomains.com ... but now I see that they have a new site... They still have a link to the old site... so I can log in to the control panel of the old site but not the new site... I called them up and they say that they have nothing to do with the old subtledomains.com customers. So i contact the phone number of the old site and some spanish lady picks up saying they are new owners to some store.. and the old owner has left. Now I cant even transfer my domain coz its locked and I cant find the old owners. I have no idea whats happening. The new subtledomains.com owners dont care about the old customers and say they cant help me...

    How do i get my domain outta there now...

    Please help

  2. #2
    Join Date
    Jul 2002
    Location
    Kuwait
    Posts
    10,573
    goto www.whois.sc/PUTYOURDOMAINHERE.XXX and see which registrar its registered from?

    is it locked?
    are you the administrative email contact?
    Bashar Al-Abdulhadi - KuwaitNET Internet Services Serving customers since 1997
    Kuwait's First Webhosting and Domain Registration provider - an ICANN Accredited Registrar

    Twitter: Bashar Al-Abdulhadi

  3. #3
    Join Date
    Sep 2002
    Location
    Georgia
    Posts
    1,822
    Also betterwhois.com could be a good idea to check that information as well.
    Imagination is more important than knowledge.

  4. #4
    Join Date
    Oct 2003
    Location
    Canada
    Posts
    15
    yeah the registrar is onlinenic.com but i cant get a hold of anyone on the phone.

    Will they release my domain though it has been registered by a reseller which is the old owners of subtledomains.com ??

  5. #5
    Join Date
    Jul 2002
    Location
    Kuwait
    Posts
    10,573
    is it locked?
    Bashar Al-Abdulhadi - KuwaitNET Internet Services Serving customers since 1997
    Kuwait's First Webhosting and Domain Registration provider - an ICANN Accredited Registrar

    Twitter: Bashar Al-Abdulhadi

  6. #6
    Join Date
    Oct 2003
    Location
    Canada
    Posts
    15
    yeah thats the problem ... its locked... n i cant transfer it to enom ...

  7. #7
    Join Date
    Jul 2002
    Location
    Kuwait
    Posts
    10,573
    onlinenic support is your only solution, try explaining the problem to them hopefully they can solve it for you.

    good luck...
    Bashar Al-Abdulhadi - KuwaitNET Internet Services Serving customers since 1997
    Kuwait's First Webhosting and Domain Registration provider - an ICANN Accredited Registrar

    Twitter: Bashar Al-Abdulhadi

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