Results 1 to 4 of 4
  1. #1
    Join Date
    Apr 2005

    Anti Fraud Steps

    Hello, everyone. Question is, what steps do you take to check new sign ups to protect against fraud? IP lookup, phone call?

  2. #2
    Join Date
    Jul 2003
    Castle Pines, CO
    Welcome to the forums Shortcirk!

    IP lookup is a start - the phone call is another way. And then of course, you can always fax them a CC authorization as well. Some hosting comnpanies even block free email accounts.

    The more things you do - you improve your chances on getting less fraud. You have to also take a look at what type of fraud it is as well.

  3. #3
    Join Date
    Nov 2004
    Just to contact again the customer by email and ask him to confirm some information. This simple step scars many scammers. They don't reply and you don't need to proceed their order.
    .:. Enterprise SAN Consultant .:.

  4. #4
    Join Date
    Sep 2003
    You could use fraud screeners, however, doing things manually is ok too.
    Two things that you *must* do:
    - Verify submitted personal information against domain WHOIS (if applicable) If they don't match, contact both parties.

    - Look-up IP to see if it matches the submitted location

    Disabling or not advertising instant account activation is also another good measure.
    As mentioned above phoning the client and verifying is also a good measure. If you are worried about high phone bill costs due to international calls, then invest in VoIP (e.g. Skype) to get some good rates.
    InnoHosting, Performance Web Hosting || US: 1-888-522-INNO UK: 0800 612 8075
    Web Hosting - Virtual Servers - Managed Servers - Application Hosting
    Reseller Hosting with WHMCS & Preloaded KB | SSL | activGuard | End User Support
    LiteSpeed / CloudLinux / Idera Backups / True 24x7 Support / 10+ Years in Business

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts