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04-16-2005, 04:17 PM #1Web Hosting Master
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- Jun 2003
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- Canada
- Posts
- 930
So my host has been down for 24 hours...
Ahh, my website has been down for 24 hours, my host's website has been down for 24 hours.
I haven't been able to check and respond to e-mails, and the e-mails sent to me have all probably bounced.
You would think after this long, the websites would be live again, or at least an explanation would be given.
Anyway, I'm just ranting - I'm not going to give out the name of the host now but if this continues for the rest of the day, I will have to switch.0
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04-16-2005, 04:23 PM #2Web Hosting Master
- Join Date
- Mar 2004
- Location
- USA
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- 4,345
Re: So my host has been down for 24 hours...
Originally posted by Sasan
Ahh, my website has been down for 24 hours, my host's website has been down for 24 hours.
I haven't been able to check and respond to e-mails, and the e-mails sent to me have all probably bounced.
You would think after this long, the websites would be live again, or at least an explanation would be given.
Anyway, I'm just ranting - I'm not going to give out the name of the host now but if this continues for the rest of the day, I will have to switch.
Let me see.... is it 5gbhosting...... :p
Peace,Testing 1.. Testing 1..2.. Testing 1..2..3...0
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04-16-2005, 04:31 PM #3Disabled
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- Mar 2003
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- Canada
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- 9,851
Unless 5gbhosting is also Bubhost.com I don't think so.
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04-16-2005, 07:02 PM #4Disabled
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- Jan 2005
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- north carolina
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- 393
That stinks, hope it gets resolved.
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04-16-2005, 07:37 PM #5Web Hosting Master
- Join Date
- Nov 2004
- Posts
- 1,144
I'd be searching for a new host.. Who's yours?
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04-16-2005, 07:39 PM #6Web Hosting Master
- Join Date
- Mar 2004
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- USA
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- 4,345
Originally posted by varg
I'd be searching for a new host.. Who's yours?
Peace,Testing 1.. Testing 1..2.. Testing 1..2..3...0
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04-16-2005, 07:40 PM #7Eternal Member
- Join Date
- Dec 2004
- Location
- New York, NY
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- 10,710
www.bubhost.com seems like it is his web host. I would say, you should move ASAP. Do you have any offsite e-mail address of theirs? Perhaps do a whois and call the number listed?
MediaLayer, LLC - www.medialayer.com Learn how we can make your website load faster, translating to better conversion rates for your business!
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04-16-2005, 07:41 PM #8Web Hosting Master
- Join Date
- Dec 2003
- Location
- Fairfax, Virginia
- Posts
- 6,834
BubHost is a member here, and thus should be able to -- and, IMHO, has an obligation to -- address and answer your questions.
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04-16-2005, 07:54 PM #9Web Hosting Master
- Join Date
- Oct 2004
- Posts
- 1,171
Technical Contact:
Santo, Daniel
PO Box 2058
Greenvale, Victoria 3059
Australia
393336050 Fax --
Unsure if the number above is a tele or not
goodluckwww.Yekaroo.com - Your Chinese Radio Online!0
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04-16-2005, 10:20 PM #10Web Hosting Master
- Join Date
- Dec 2003
- Location
- Fairfax, Virginia
- Posts
- 6,834
Originally posted by Diaga
Technical Contact:
Santo, Daniel
PO Box 2058
Greenvale, Victoria 3059
Australia
393336050 Fax --
Unsure if the number above is a tele or not
goodluck0
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04-16-2005, 10:40 PM #11Web Hosting Master
- Join Date
- Jun 2002
- Location
- Sydney, Australia
- Posts
- 1,745
Originally posted by Diaga
Technical Contact:
Santo, Daniel
PO Box 2058
Greenvale, Victoria 3059
Australia
393336050 Fax --
Unsure if the number above is a tele or not
It would translate to +61 3 9333 6050, or 03 9333 6050 if you were calling from within Australia.
-Shaun0
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04-17-2005, 12:22 AM #12Web Hosting Master
- Join Date
- Jul 2004
- Posts
- 2,360
Re: So my host has been down for 24 hours...
Originally posted by Sasan
Anyway, I'm just ranting - I'm not going to give out the name of the host now but if this continues for the rest of the day, I will have to switch.
People are very investigative here.0
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04-17-2005, 12:41 AM #13Web Hosting Master
- Join Date
- Mar 2003
- Location
- Duluth MN
- Posts
- 3,863
If I remember correctly, Daniel from Bubhost was 14-15 yrs old when he was last active here on WHT (last fall). Someone correct me if I'm mistaken.
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04-17-2005, 12:47 AM #14Web Hosting Master
- Join Date
- Jun 2002
- Location
- Sydney, Australia
- Posts
- 1,745
Originally posted by amish_geek
If I remember correctly, Daniel from Bubhost was 14-15 yrs old when he was last active here on WHT (last fall). Someone correct me if I'm mistaken.
It's school holidays in Victoria if memory serves. Maybe he has gone away or is too busy playing with friends to run his 'company'
-Shaun0
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04-17-2005, 12:58 AM #15Web Hosting Master
- Join Date
- Jun 2003
- Location
- Canada
- Posts
- 930
Thank you all for the replies. I have sent an e-mail to BubHost earlier today, still no reply. This isn't good business practice.
I have found hosting thanks to a gracious WHT member0
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04-17-2005, 01:05 AM #16Disabled
- Join Date
- Apr 2002
- Location
- Las Vegas
- Posts
- 799
thats bad, i never let that happen
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04-17-2005, 07:40 AM #17Web Hosting Master
- Join Date
- Feb 2004
- Location
- Australia (Crikey)
- Posts
- 2,271
Hello, this is Bub Host,
We deeply apologize for what occured. It is totally unacceptable and a refund will be issued to you if you get in touch with us. The server you were on failed, and the OS, WHM, cPanel etc. all had to be reinstalled. The datacentre took far too long, which caused the lengthy downtime.
The server is now working, and your site is now showing up. I am not going to lie or try to cover things up like other hosts sometimes do, I have just come out with the truth.
The Bub Host brand will be closed soon and we will be using the Hostex Australia brand, and you should notice near zero downtime. We now have an extra administrator, and we have gotten rid of a previous admin who may have been responsible for the failure of this server.
We will be setting up two new DNS servers, and a backup mail server to minimize the effects of future problems if they occur.
Once again, I assure you this will not happen again, however if you wish to leave that is perfectly understandable, although we hope you will remember that we have had excellent uptime since now.
Daniel Santo,
Hostex Australia (Bub Host)0
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04-17-2005, 08:45 AM #18Disabled
- Join Date
- Mar 2003
- Location
- Canada
- Posts
- 9,851
idswebsolutions.com and bubhost.com are still down here.
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04-17-2005, 09:20 AM #19Aspiring Evangelist
- Join Date
- Sep 2004
- Location
- Uk
- Posts
- 423
Still down here as well.
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04-17-2005, 09:30 AM #20Web Hosting Master
- Join Date
- May 2001
- Posts
- 8,076
Both are up for me..
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04-17-2005, 09:31 AM #21Web Hosting Master
- Join Date
- Jan 2005
- Posts
- 1,032
They are up for me as well.
Webair Internet Development Inc.
Shared Hosting • Managed Dedicated Servers • SEO
1.866.WEBAIR.1 • www.webair.com • 24/7/365 Support • Adult Friendly
My comments do not reflect the views of the company or its management.0
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04-17-2005, 10:12 AM #22Disabled
- Join Date
- Mar 2003
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- Canada
- Posts
- 9,851
Must still be propagating here.
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04-17-2005, 10:16 AM #23Web Hosting Master
- Join Date
- May 2001
- Posts
- 8,076
Try http://67.18.101.27/ .
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04-17-2005, 10:17 AM #24Disabled
- Join Date
- Mar 2003
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- Canada
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- 9,851
That works.
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04-17-2005, 10:23 AM #25Disabled
- Join Date
- Mar 2003
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- Canada
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- 9,851
Originally posted by Hostex Australia
The server you were on failed, and the OS, WHM, cPanel etc. all had to be reinstalled. The datacentre took far too long, which caused the lengthy downtime.
Have you had these kind of problems before with The Planet?
I am curious. I'm getting another server and doing some shopping.0