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  1. #1

    ProWebSpace.Com - Be Careful

    I had dealt with them in the past when I was with another company and found their service to be reliable.

    On Monday, I signed up for a new reseller hosting account. My card was charged, and I was assured I would receive a setup e-mail within 24 hours.

    After repeated e-mails to support (who appear to contract support and have no control over the actual billing and provisioning process) I was still not set up after five days.

    Needless to say, I cancelled the order, but still wait for the refund to my card of the original $15.

    It's not the money, I just wanted to let everyone know to be careful. Looks like ProWebSpace.Com might be a sinking ship.

  2. #2
    There are definitely some negative reviews on these guys here on WHT. A search for prowebspace will give you quite a few threads of angry customers. Next time just remember to do a quick search for the host before going ahead & signing up. As far as your money, I hope they will refund in ASAP without making you run around.

    Best of luck.
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  3. #3
    WorldPay has closed my account and refunded the money. You can bet I'll be searching here from now on before I purchase.

  4. #4
    Join Date
    Jun 2004
    Is always a good idea to do your research before signing up with any web host.

  5. #5
    Join Date
    May 2004
    Baltimore, MD
    Just wondering, did you ask them pre-sales questions? If so, how long did it take for a response? Were the responses full explanations or short "yes it's ok"?

    If you didn't ask, it's a good idea to ask the next company / all companies you're looking into
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