Results 1 to 8 of 8
  1. #1

    BurstNET Support - 4/14/2005

    Due to a facilities issue, we had to temporarily remove our staff from our call center. This will cause a delay in support tonight. We will still monitor reboot requests as possible, and will update as soon as we have more information.

  2. #2
    Join Date
    Aug 2002
    Location
    DC
    Posts
    3,635
    Hope everything is ok there...

    - Matt

  3. #3
    Yup, we are fine. Just taking precautions.

  4. #4
    Dan,

    Do me a favor.

    Level One Ticket Needed Reboot On Server
    Call ID 423660

    Been on the system for 45 Minutes. Can you please take a look.

    Fred T

  5. #5
    Support is back on-site. We thank you for your patience.

  6. #6
    Join Date
    Feb 2002
    Location
    Australia
    Posts
    24,009
    Dan,

    Just curious was this due to a fire, gas leak or something else?

    A "facilities issue" does seem rather broad by definition.

  7. #7
    Join Date
    Dec 2002
    Location
    Prince Edward Island
    Posts
    2,287
    Originally posted by Aussie Bob
    Dan,

    Just curious was this due to a fire, gas leak or something else?

    A "facilities issue" does seem rather broad by definition.
    Would be interesting to find out what the reasoning was...

  8. #8
    One of our AC units vented some freon. As a precaution, I ordered all of our staff out until we could ensure all of it had dissipated. No immediate danger to anyone, but better to be safe than sorry.

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