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Thread: Hosting Guidance Please
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04-14-2005, 07:58 PM #1Newbie
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- Apr 2005
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- England
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Hosting Guidance Please
Hosting Guidance Please
Sorry I don't mean to be offensive in any way to any one.
But I cannot believe that I have sent several emails to hosting companies and I do not even recieve replies, I mean are these people asleep or is it the case they cannot offer good customer / sales support?
site5
NileServers
TotalChoice Hosting
Please tell me if I am attempting to contact the wrong people?
I am looking for something like this:
1500MB Disk Space
40GB Bandwidth
7 Hosted Domains
unlimited sql
Disk space 1500 MB
Bandwidth 40 GB
cpanel v10
Fantastico Deluxe
etc
I would prefer not to keep sending out emails asking questions and them not being answered, well at least I known who not to deal with, any suggestion please?
Thanks
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04-14-2005, 08:05 PM #2Junior Guru
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- Mar 2004
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- Connecticut
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How long ago was it that you emailed them?
I've been with site5 for almost about two months now, and they have excellent support.Sergio D.
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04-14-2005, 08:12 PM #3Newbie
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- Apr 2005
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- England
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Thanks for your reply S.Diaz and here is the information:
site5: 04/10/05 and 05/11/05
nileservers: 04/14/05
TotalChoice Hosting 04/14/05
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04-14-2005, 08:16 PM #4Aspiring Evangelist
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- Jan 2005
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05/11/05 ? that is next month
Portugal Networks
Shared and Reseller cPanel Accounts. NEW! Windows 2003 with Plesk, ASP.NET 2.0 and MSSQL 2005.
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04-14-2005, 08:17 PM #5Retired Moderator
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- Oct 2002
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Did you specify how much you wanted to pay with your request?
If you have to operate your company behind the scenes or under a fake name, maybe it's time to leave the industry and start something fresh.
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04-14-2005, 09:35 PM #6Web Hosting Master
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- Jul 2002
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- 609
well I can answer for them on this one...
site5: 04/10/05 and 05/11/05
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04-14-2005, 09:39 PM #7Web Hosting Master
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- Oct 2000
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- Toronto
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I'm guessing he meant 04/11/05....That's pretty slow.
But, the other two companies, you sent the emails today, so you can wait up to 24 hours (since it's a pre-sales email) I'm sure their support responses are much quicker than this.
You can always put use the host quote and hosting companies will contact you.
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04-14-2005, 10:07 PM #8Junior Guru
- Join Date
- Aug 2004
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- 187
I can talk for my experience,
Pre-sales questions allways takes a longer delay than support questions, thats normal, it is harder to a hosting companie to have an insatisfied costumer, than having an eventual costumer insatisfied.
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04-15-2005, 12:09 AM #9Newbie
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Re: Hosting Guidance Please
Originally posted by surforama
Hosting Guidance Please
Sorry I don't mean to be offensive in any way to any one.
But I cannot believe that I have sent several emails to hosting companies and I do not even recieve replies, I mean are these people asleep or is it the case they cannot offer good customer / sales support?
site5
NileServers
TotalChoice Hosting
Please tell me if I am attempting to contact the wrong people?
I am looking for something like this:
1500MB Disk Space
40GB Bandwidth
7 Hosted Domains
unlimited sql
Disk space 1500 MB
Bandwidth 40 GB
cpanel v10
Fantastico Deluxe
etc
I would prefer not to keep sending out emails asking questions and them not being answered, well at least I known who not to deal with, any suggestion please?
Thanks
Fantastico deluxe and unlimited sql you wont get with them on a shared host. If your looking to park or add on domains that i salso not allowed on shared only on resellers. Good luck.
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04-15-2005, 03:05 PM #10Newbie
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- Apr 2005
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- 16
try canaca.com they offer a lot of space for cheap!
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04-15-2005, 03:19 PM #11Web Hosting Master
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- Apr 2005
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- 681
My choice would be Totalchoicehosting.com
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04-15-2005, 05:14 PM #12Disabled
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Originally posted by sohifa
try canaca.com they offer a lot of space for cheap!
If you are looking for good service and reliable uptime then cheap is not always the way to go.
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04-19-2005, 01:57 PM #13Junior Guru Wannabe
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- Dec 2004
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surforama,
We have recieved no emails from you. which address did you use?
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04-19-2005, 04:42 PM #14Web Hosting Master
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- Sep 2004
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- Northern Europe.
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THe one I have personal experience with is Site5.
I can only say that they have been excellent. My support requests have been handled swiftly, professionally, and in a friendly manner.
Just my experience.
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04-19-2005, 05:51 PM #15Web Hosting Master
- Join Date
- Feb 2005
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Originally posted by sohifa
try canaca.com they offer a lot of space for cheap!
And the most downtime!Daily Updated Web Hosting News Blog
Including an RSS feed that you can syndicate!
Daily Updated Web Hosting News Blog
Unlimited vs. Unmetered bandwidth
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04-19-2005, 06:13 PM #16Junior Guru Wannabe
- Join Date
- Dec 2004
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- 32
Hello surforama,
I just would like to tell you that all support or request mails always get replied within houres (maximum).
and we didn't got any mails from you.
please make sure that you send to the right mail address or go directly and open a ticket.
Thanks
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04-19-2005, 06:43 PM #17Retired Moderator
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- Oct 2002
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- EU - east side
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And the worst service!
And the most downtime!