That's why I'm proud to announce the opening of our third call center in the United States. Our new operation in Gilbert, Arizona will initially seat 450500 full-time employees and within a year is projected to reach capacity of 1,2001,400 full-time employees. That's a good thing for the people of the Phoenix-area, and a great thing for each and every one of our loyal customers.
After I posted, I realized what happened. Somehow in my gmail, the dash between 450 & 500 , 1200 & 1400 turned into commas.. though I thought it said 1.2 million new employees woops
Originally posted by Jeffreyw That's a great thing indeed. But still the domain ownership transfer is still the slowest of them all!
Not only that but I experience very slow loading times with their control panel, as is too stuffed (view source).
I have wrote them about it and see the result, same
As a service and customer support related to domain names I haven't encountered any problem, fast enough to solve the issues I had.
As for so many employees I don't know but I use math a little as a curiosity.
I assume would be an average of 800/call centre, that would be a total of 2400 employees.
If we think they allocate an average of 5 minutes/customer we find out that they can sustain at a given time ~480 customers. But not all are working at same time, if we think on some shifts they might be half at work at a given time, that makes them able to support ~240 customers at one given time.
Now, we assume that in one hour, 45 minutes are filled with work, that would mean 9 customers/support person/hour. In an 8hr schedule would be able to handle ~72 customers.
72(8hr timescale)*1200 = 86.000 customers served per 8 hour.
As I understand from their saying they reach few million domain names registrations, if we add hosting and other (many) services they offer, we might find out that there are not SO many employees on support side.
According to webhosting.info, GoDaddy is now on the way to becoming one of the largest domain registrars in U.S. (with a pretty significant share of the hosting market, as well).
The CEO, Bob Parsons, has an excellent blog at www.bobparsons.com and according to it, their recent Super Bowl ad is considered to be one of the most successful and effective ads of all time. Who would've thought?
Well if TP can sell there domains for 5.99 (I'm sure at this price there still making some profit) and GoDaddy sells theres for 8.95..There must be a good chunk there, but you also must take into consideration GoDaddy's overhead compared to TP's (I'm talking in terms of domain registrations -- not datacenter overhead).
Originally posted by AdWatcher-Boris According to webhosting.info, GoDaddy is now on the way to becoming one of the largest domain registrars in U.S. (with a pretty significant share of the hosting market, as well).
they are #1 if you combine their sister company wild west domains
Bashar Al-Abdulhadi - KuwaitNET Internet Services Serving customers since 1997
Kuwait's First Webhosting and Domain Registration provider - an ICANN Accredited Registrar