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  1. #1

    Can anyone recommend a good datacenter?

    We've been using The Planet for the past few years and as everyone may know, they have been having issues lately. We are looking for an additional datacenter for our future servers.

    Basically we're looking for a datacenter that can provide the following:

    1) Phone Support
    2) Remote Reboot
    3) Outstanding Network
    4) 99.9% Uptime Guarantee

    Basically we're looking for a datacenter that we can depend on.

    Please feel free to suggest the datacenter you use as we are looking to start putting up new servers ASAP.

    Please note we are not looking to buy servers at EV1, TP Resellers, SM, or Managed.com.
    TheDedicatedReview.com
    ben@thededicatedreview.com
    Dedicated Server Reviews and Specials.
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  2. #2
    Join Date
    May 2004
    Location
    Baltimore, MD
    Posts
    1,211
    I'm currently looking into servers at the NAC datacenter, which is where I own a reseller (hosting reseller, not box reseller) through. The place I am looking into is 15minuteservers.com, from what I hear they are pretty good (from reviews I've read).

    I can certainly tell you the quality of the reseller I have is nothing short of amazing.

    On the flip side, I'm not sure if they have a 99.9% guarantee.
    Automated Tendencies - Brand Management Agency from Baltimore, Maryland.
    Reputation Management • Search Engine Optimization • Pay Per Click • Email Marketing
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  3. #3
    Join Date
    Jul 2003
    Location
    Earth
    Posts
    1,700
    Hurricane Electric (www.he.net)
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  4. #4
    www.gnax.com is quite good.
    P4HOST.COM -- Specialize in quality Web Hosting solutions.
    Affordable -- Prices are very comparative
    Reliable -- Very low load average guaranteed. 60 day money back. Fast Support --Support Forum -- Providing hosting since 2003
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  5. #5
    I am at cihost.com and so far after 1.5 years, no issues...
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  6. #6
    Join Date
    Mar 2005
    Location
    Athens, Greece
    Posts
    1,763
    Agree with Gnax. Also, Layered Tech (@ Savvis DC), Liquid Web, Servint.
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  7. #7
    tonyFF: Layered Tech does not have phone support... only Billing... and limited hours at that...
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  8. #8
    GNAX is a DC you can depend on.
    Former owner of 275mb, DKMHosting, and Easy-Upload
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  9. #9
    Join Date
    Mar 2005
    Location
    Athens, Greece
    Posts
    1,763
    oops! I checked it again and yes you are right.

    * Technical support is available via our online ticketing system (email) only. We do not provide technical phone support. We do have technicians physically at each of our Data Centers 24/7, 365 days per year. Please submit tickets for all forms of support and they will be answered promptly.

    I thought they have.. sorry!
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  10. #10
    Originally posted by JohnGladen
    GNAX is a DC you can depend on.
    Directly through GNAX or is there a good company to go through?
    TheDedicatedReview.com
    ben@thededicatedreview.com
    Dedicated Server Reviews and Specials.
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  11. #11
    Join Date
    Mar 2005
    Location
    Athens, Greece
    Posts
    1,763
    Gnax no more offers hosting directly to customers.

    See their resellers at
    http://www.gnax.net/dedicatedservers/index.php

    Tranxact Global is GNAX company / same people. I can recommend also Solidhost.
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  12. #12
    Well Tranxact Global is using like modernbil v1 for their signups. Doesn't seem to professional.
    TheDedicatedReview.com
    ben@thededicatedreview.com
    Dedicated Server Reviews and Specials.
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  13. #13
    Join Date
    Mar 2005
    Location
    Athens, Greece
    Posts
    1,763
    v1? I see this :


    ModernBill .:. Client Billing System .:. Version 4.1.4 Build 3 Z

    or do you mean should be 4.3 ? ok
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  14. #14
    Their order setup is just very poor. Very confusing in my opinion as it's all over the place.
    TheDedicatedReview.com
    ben@thededicatedreview.com
    Dedicated Server Reviews and Specials.
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  15. #15
    Join Date
    Apr 2005
    Location
    Under The Floor Tiles
    Posts
    566
    Hurricane Electric's Fremont, CA facility is the best datacenter I've ever seen. Their phone support staff can field all sorts of questions and help requests. They also have premium Tier-1 bandwidth. After months of business with them, I've had absolutely no problems with their network or their staff.
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  16. #16
    Nobody has mentioned equinix?
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  17. #17
    Join Date
    Apr 2003
    Location
    San Jose, CA.
    Posts
    1,624
    Equnix is definitely at the top of it's class.

    I've just always viewed it as in a completely different (higher) class then any of the other recomendations listed.

    This is a partial list of IBX customers that have selected Equinix for their core Internet infrastructure requirements. Through the company's IBX centers, customers can directly interconnect with the providers that serve over 90% of the world's Internet networks and users for their critical peering, transit and traffic exchange requirements.
    AAPT, Adelphia, Ameritech, Asia Global Crossing, AT&T, Big Pipe (Shaw Fiber), BT, China Telecom, Chunghwa Telecom (TWGate), Cogent Communications, Comcast, Cox Communications, DACOM America, Deutsche Telekom, Eart*****, France Telecom, Genuity, Global Crossing, IIJ America, Internap, Japan Telecom, KDDI America, Level 3, Looking Glass Networks, MCI, MFN, MSN, Pacific Bell, OnFiber, Optus, Qwest, Reach Services, SAVVIS, SBC, SingTel, Sprint, ST Teleport, TeliaSonera, Telstra, Telus, Tiscali, UUNET, Verio, Verizon, Wiltel, XO Communications, Yipes, Global Enterprises,

    Service Providers, and Content Companies:
    About.com, Adobe, Accenture, Akamai, Aleron, America Online, Carpathia Hosting, DoubleClick, Electronic Arts, General Electric, Google, Hines, Hotwire, IBM, Kontiki, Kyocera, Loral Cyberstar, Micron Technology, Nortel / Kidz Online, PayPal, Radio Free Virgin, Royal & Sun Alliance, Server Central, Sony Online Entertainment, Washingtonpost Newsweek Interactive, WeatherBug, ®WV Fiber LLC, Yahoo!

    Notice a slight difference in the class of customers they highlight... as opposed to the other's listed here who are more "reseller hosting" oriented?
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  18. #18
    Join Date
    Aug 2000
    Location
    Tacoma, Washington
    Posts
    9,576
    Best kept secret in the industry is Peak10 (http://www.peak10.com) in my opinion. We left NAC to move in there and haven't regretted it once.
    Former Webhost... now, just a guy.
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  19. #19
    Originally posted by ExovianBen
    Directly through GNAX or is there a good company to go through?
    Hello,
    I currently use Synergyblue.com and they have been great. I think the owner of GNAX also owns the TranxGlobal or w/e, so you might wanna go with them.



    Best Regards,
    Former owner of 275mb, DKMHosting, and Easy-Upload
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  20. #20
    Join Date
    Dec 2001
    Location
    Houston Texas
    Posts
    4,420
    Originally posted by ExovianBen
    Their order setup is just very poor. Very confusing in my opinion as it's all over the place.
    yes we are working on that - should be finished in about 2 weeks.

    but given the alternative of a nice flashy site and poor post sale support - I think everyone would take the good support and bad signup process. we should have both done well shortly.
    Dedicated Servers
    WWW.NETDEPOT.COM
    Since 2000
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  21. #21
    Well it looks like we may go with Dedicated Now :-)

    They seem to offer great servers on an outstanding network.

    You may want to check them out as well.
    TheDedicatedReview.com
    ben@thededicatedreview.com
    Dedicated Server Reviews and Specials.
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  22. #22
    Join Date
    Apr 2002
    Location
    USA
    Posts
    5,783
    Gnax/Tranxacglobal.com the best of the bunch.

    Small enough to give personal attention big enough to stick around.

    I have 4 racks full of servers there and they never let me down, I know all the techs by name and get help anytime day or night.
    The networkis rock solid, the billing dept is top notch, the support again is great.

    You can find a lot mega data centers with big name clients but how do you think you will rate when your server has a problem compared to IBM's? For myself, the data center that has personal service wins hands down and Gnax/tranxact delivers that.
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  23. #23
    Join Date
    Jan 2005
    Posts
    2,203
    Originally posted by paulhaskew
    I am at cihost.com and so far after 1.5 years, no issues...
    Are you kidding me?? Why are you using cihost ???
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  24. #24
    Join Date
    Mar 2002
    Location
    Philadelphia, PA
    Posts
    2,517
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  25. #25
    Join Date
    Mar 2005
    Location
    london
    Posts
    2
    RedBus datacanter is ok in my opinion
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