the worst! it load slow and too many step just to see your email. when you login you don't see your email right away but option like compose email, check email...etc and sometime email doesn't even load. it stated if you have trouble getting your email use your email client like outlook.
At first glance it looks like a nice design to me (although it ook forever to load) but if the functionality isn't there then I guess nice design doesn't mean much.
Nice look and feel is important for the first few impressions, but after that functionality is the key feature.
It would be interesting to hear what most hosting cutomers prefer? Customer design such as this, or open source software they may be used to like Squirrel Mail or Horde?