04-01-2005, 12:06 AM
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Newbie
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Join Date: Aug 2003
Location: Knoxville, TN
Posts: 5
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SurfSpeedy has my domains hostage.
I registered domains with SurfSpeedy and I have no way to access them or change the nameservers since I am leaving them forever. Their constant poor customer service and lack of industry knowledge has me in a tight spot.
I may have seen a link in the past that allowed me to access my domains. If anyone please let me know. They are killing my business.
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04-01-2005, 12:14 AM
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Junior Guru Wannabe
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Join Date: Dec 2004
Posts: 37
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Did you try calling them?
__________________
gb.
...
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04-01-2005, 12:17 AM
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Disabled
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Join Date: Jan 2005
Location: Milton Keynes, UK
Posts: 255
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Hi,
If you get serious and threaten them, the fools over at SurfSpeedy will hide and forward you on to their manager. Eventually (it took me about a week) the manager will reply to your ticket and send your domains to you. This doesn't work over the phone though, so post a ticket. I've had to do this on two occasions, once to claim my money back and once to get my domains freed.
Hope it doesn't take you too long
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04-01-2005, 12:17 AM
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Web Hosting Master
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Join Date: Sep 2004
Location: Miami, FL
Posts: 2,761
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Call them, email them and if all else doesn't work, I'd advice that you just cry and maybe go to church more often and errr... pray! LOL...
I'm just kidding... Truth is... calling them might work. They are usually very attentive to the phone lines. 
__________________
Aaron Ong
Dedicated Servers - 100TB Servers - 100Mbps Unmetered Servers - Web Hosting - CDN Network
Servers in Central, East/West Coast USA, EUROPE and ASIA
Welltodo Century - www.welltodocentury.com
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04-01-2005, 12:38 AM
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Newbie
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Join Date: Aug 2003
Location: Knoxville, TN
Posts: 5
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It's a miracle! Approx 9 minutes after posting this, the information I have been begging for has come to me in the form of a trouble ticket reply! What a coincidence!?
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04-01-2005, 12:48 AM
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Web Hosting Master
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Join Date: Sep 2004
Location: Miami, FL
Posts: 2,761
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See? Miracles do happen... Man, that was a seriously good prayer! U must be a seriously devoted church goer huh?
Anyways, it was nice to hear that... Good Luck on your new host!
__________________
Aaron Ong
Dedicated Servers - 100TB Servers - 100Mbps Unmetered Servers - Web Hosting - CDN Network
Servers in Central, East/West Coast USA, EUROPE and ASIA
Welltodo Century - www.welltodocentury.com
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04-01-2005, 01:16 AM
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Newbie
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Join Date: Aug 2003
Location: Knoxville, TN
Posts: 5
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i am praying hard for them to send the passwords for my other 18 domains
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04-01-2005, 02:16 AM
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Predatory Poster
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Join Date: Jul 2003
Location: Goleta, CA
Posts: 5,550
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Well join the church of webhostingtalk and I'll ask the mighty inet to lend you a hand.
__________________
Patron: I'd like my free lunch please.
Cafe Manager: Free lunch? Did you read the fine print stating it was an April Fool's joke.
Patron: I read the same way I listen, I ignore the parts I don't agree with. I'm suing you for false advertising.
Cafe Owner: Is our lawyer still working pro bono?
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04-01-2005, 12:22 PM
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Newbie
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Join Date: Aug 2003
Location: Knoxville, TN
Posts: 5
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the power of prayer works!
I finally got control of my 19 domains! Just a few minutes ago. Prayer works (and some borderline harrassment)! 
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04-01-2005, 12:24 PM
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Retired Moderator
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Join Date: Jan 2004
Location: Ontario, Canada
Posts: 2,268
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Re: the power of prayer works!
Quote:
Originally posted by jmanns
I finally got control of my 19 domains! Just a few minutes ago. Prayer works (and some borderline harrassment)!
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Thats great to hear. Must feel good, as long as it wasn't an April Fools joke... 
__________________
• Greg Lubbelinkhof
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