Web Hosting Talk : Other Forums : Web Hosting Lounge : [UK]NTL free connection upgrade

[Flumps]

Has anyone heard of when users will be upgraded?

Ive checked out there site and all they say is comming soon check back here for more details when its going to happen.

I just wondered if anyone has inside info cause I hate waiting hehe

im currently on 1mb and ntl say I can be upgraded to 3mb free of charge according to there website.

[N9ne]

You're on 1mbit or 1.5mbit?

Also, yes the upgrade should be free, 14th March is apparently the date.

HOWEVER, go to http://www.ntlworld.com/data-feeds/e...tierMigration/ to do it NOW .

[Informity]

I didn't get upgraded automatically.. I just went through the ntl autoregister.net thing and upgraded instantly. It'll say something like Current Tier: 750kbps, you can upgrade to 2mbps tier for no extra charge. Then it'll reboot your modem remotely and you're all set.

[N9ne]

Originally posted by Informity
I didn't get upgraded automatically.. I just went through the ntl autoregister.net thing and upgraded instantly. It'll say something like Current Tier: 750kbps, you can upgrade to 2mbps tier for no extra charge. Then it'll reboot your modem remotely and you're all set.

You didn't get upgraded automatically because they aren't doing that until later this week.

[Informity]

N9ne, some people have been upgraded automatically... check digitalspy/cableforum

[stevey]

ntl broadband upgrade speeds from 8th March

take a read at:

http://www.cableforum.co.uk/

[N9ne]

Odd, I was told it was 14th March when I called NTL yesterday (I was trying to find out my username and password which i'd forgotten, so I could do the online upgrade). I guess the person on the phone was wrong, like they are so often!

[stevey]

it might depened on where you live, i know when blueyonder did there free upgrade last year they were upgrading 1 area at a time over a month i think it was

[N9ne]

Originally posted by stevey
it might depened on where you live, i know when blueyonder did there free upgrade last year they were upgrading 1 area at a time over a month i think it was

Possibly, but I'd not even given any details before she told me that they were rolling out the upgrades from the 14th.

[Flumps]

Ah ok then, think Ill just wait cause its only a day away now then. Ill see what happens come this week then

[Bully]

i thought you had to pay one months fee for upgrade?

[N9ne]

Originally posted by Bully
i thought you had to pay one months fee for upgrade?

That was announced several months ago, that ~£25 "administration fee" but that came under fire and made them slightly less competitive with blueyonder etc. so they scrapped the fee, since after all, it was pointless.

[Bully]

Ok, sorry about the questions but if i wait another week or two will it automaticly be upgraded? or should i ring up? beccause i cant find my login details

[dkitchen]

I see a bandwidth cap coming on ...


NTL are starting to oversell their network big style, and I can't see them being able to offer unmetered easily anymore when users have the freedom of the speeds they're currently giving away.

Even in areas where the usage is relatively low, users are seeing degradation in speed (I know an NTL engineer). This is where DSL (in the UK) has its advantage, fixed contention

Dan

[N9ne]

Bully: Just ring them. You don't even need to know your account number; simply tell them your postcode, current speed, address and name. They should upgrade it for you and then tell you to reboot your modem.

Dan: They already have a bandwidth cap . For 3mbit, I think it's 40GB per month, and 30GB per month for 2mbit, 20GB for 1mbit.

As for the degradation of speed, luckily the area I'm in it seems I'm the only one with NTL broadband! Incredibly lucky, I know! So essentially there's 10mbit free for me to use, unfortunately I can only use 3mbit! I can understand however, that the more affluent parts of UK may be experiencing degradation of speed.

I'm very disappointed with the broadband industry in UK though. It's so far behind Japan, USA and Sweden! We pay incredibly high prices; although competition in the market for broadband is increasing, the speeds aren't increasing significantly, mainly due to the lack of resources allocated to the industry. It's going to take a lot of investment, time and money to see a significant improvement in UK's broadband services.