I've had a quick look and couldn't see any obvious ticket open about this however for billing thats only open M->F 9->5 as support is 24x7. As for MSN I believe that was caused by my internet conection dying yesterday I'm afraid so they all went offline.
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Billing is typically 9am to 5pm est std time mon-fri. Yet I believe i discussed your paypal / cc dilema via email.
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