I regret that my first post is on an old subject and its also negative feedback for this company...
I have been a customer for about 4 months now and in the beginning their service was astounding. Almost instant responses to any inquiries. For the last month however, something has changed. Frequent downtimes, sometimes lasting an hour. Very delayed responses to support tickets. Right now I submitted a high priority support request because they decided to screw up their php.ini file (safemode settings) and now I can't even make a page with a .php extension to it. Even if it doesn't have any php coding on it, it wont work. Change it back to .html, no problems. I submitted the ticket yesterday... no response.
I called this morning to talk to someone, and their phone system "couldn't connect" to a sales rep. WTF?
What really burns me about this is that I had 2 potential clients which I was doing a mock design for, and I lost one of them cuz their server wouldn't let me make a php page. That was a $1500 php/mysql intranet job I just lost. Not cool.
Buyer beware. Do your homework and keep this post in mind.