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[hostbox]

Can someone reproduce this please?

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\hudge>tracert hudge.com

Tracing route to hudge.com [209.51.153.82]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.0.1
2 13 ms 13 ms 12 ms wbar3.lax1-4-8-224-001.dsl-verizon.net
[4.8.224.
1]
3 12 ms 11 ms 13 ms 4.9.15.65
4 12 ms 13 ms 13 ms so-7-0-0.bbr2.LosAngeles1.Level3.net
[4.68.96.73
]
5 62 ms 65 ms 62 ms ae-0-0.bbr2.Atlanta1.Level3.net
[64.159.1.46]
6 62 ms 63 ms 63 ms so-5-0-0.gar2.Atlanta1.Level3.net
[4.68.96.18]
7 * * * Request timed out.
8 * * * Request timed out.
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.

[hostbox]

here's another

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\home>tracert arkantos.servernavigator.net

Tracing route to arkantos.servernavigator.net [65.254.62.154]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms dslrouter [192.168.1.1]
2 31 ms 31 ms 30 ms wbar104.lax1-4.31.112.1.lax1.dsl-verizon.net
[4.
31.112.1]
3 30 ms 30 ms 30 ms ge-7-0-206.core2.LosAngeles1.Level3.net
[4.9.14.
98]
4 31 ms 30 ms 30 ms so-4-1-0.bbr2.LosAngeles1.Level3.net
[4.68.113.1
73]
5 95 ms 81 ms 83 ms so-0-2-0.bbr1.Atlanta1.Level3.net
[209.247.9.101
]
6 82 ms 80 ms 82 ms so-5-0-0.gar2.Atlanta1.Level3.net
[4.68.96.18]
7 * * * Request timed out.
8 * * * Request timed out.
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.

[hostbox]

So my friend called verizon... and seems to work now.

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\hudge>tracert hudge.com

Tracing route to hudge.com [209.51.153.82]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.0.1
2 12 ms 12 ms 13 ms wbar3.lax1-4-8-224-001.dsl-verizon.net
[4.8.224.
1]
3 12 ms 12 ms 12 ms 4.9.15.65
4 13 ms 12 ms 13 ms so-7-0-0.bbr2.LosAngeles1.Level3.net
[4.68.96.73
]
5 65 ms 65 ms 63 ms ae-0-0.bbr2.Atlanta1.Level3.net
[64.159.1.46]
6 63 ms 63 ms 62 ms so-5-0-0.gar2.Atlanta1.Level3.net
[4.68.96.18]
7 75 ms 75 ms 75 ms 4.78.210.6
8 75 ms 75 ms 75 ms 209.51.131.25
9 140 ms 75 ms 86 ms gig0-2.l3-atl-5.gnax.net
[209.51.131.98]
10 76 ms 77 ms 76 ms hudge.servernavigator.net
[209.51.153.82]

Trace complete.

C:\Documents and Settings\hudge>

Apparently 4.78.210.6 was down

[layer0]

Not surprising coming from Verizon, I myself have had a very bad experience with them.

[Joshua]

If you look at the traces, the problem seems to lie on Level3's network, completely out of control of Verizon.

[bqinternet]

I fail to see how Verizon was at fault here.

[Andrew]

GNAX did make an announcement about Level3 maintenance that was going to happen. That might be the cause of your issue. Still, it doesn't look as though either of the companies mentioned in your topic, GNAX or Verizon, are at fault here.

[hostbox]

Originally posted by Andrew
GNAX did make an announcement about Level3 maintenance that was going to happen. That might be the cause of your issue. Still, it doesn't look as though either of the companies mentioned in your topic, GNAX or Verizon, are at fault here.

My Post regarding this issue on GNAX forums:

01-27-2005 12:08 AM

GNAX post regarding maintenance

01-27-2005 10:44 AM

From: TechnicalSupport [mailto:TechnicalSupport@Level3.com]
Sent: Wednesday, January 26, 2005 5:47 PM
To: undisclosed-recipients:
Subject: Level 3 Demand Maintenance



LEVEL (3) COMMUNICATIONS – NETWORK CHANGE CONTROL (NCC)

*** MAINTENANCE ADVISEMENT ***

YOUR SERVICE WITH LEVEL (3) COMMUNICATIONS MAY BE AFFECTED



Clarify Case #: 1181887



Primary Dates: January 27, 2005 3am to 6am EST



Location of Maintenance: Atlanta, GA



Summary Description of Maintenance: Level 3 will be rebooting hsa1.atl1. We are seeing low memory alarm errors. Because of this, Level 3 will be rebooting the router.



Description: Router reboot



Customer Impact: This is a Service Affecting maintenance. Customers may incur an outage of up to 20 minutes. Customers that have redundant connections may see a switch hit when maintenance begins. Customers that do not have redundant connections may be down for the duration of the maintenance.

Moderators, please close this thread.

[Andrew]

Before someone closes it...they did mail out announcements pointing people to the forum thread, so if you're not on the list for that, you should ask Jeff, open a ticket, or give them a call and get added to it.

[hostbox]

Originally posted by Andrew
Before someone closes it...they did mail out announcements pointing people to the forum thread, so if you're not on the list for that, you should ask Jeff, open a ticket, or give them a call and get added to it.

They use the forums as a mailing list. But did you noticed the time difference of both?

I consider myself as a smart person. When someone tells me they can't get into my website or something of that sort, I first check my ISP forums or whatever they have to inform regarding network maintenance, there wasn't one there when I posted.