Originally posted by Deb
We host about a thousand of his clients
That is quite impressive for this reseller. How many domains is this?
Our largest reseller is hosting around 250 domains and I don't see them moving on to a dedicated server as they are quite comfortable with the fact that they can focus on managing their business instead of being troubled with server issues.
Originally posted by profezor
And how does one manage all of those reseller accounts? Or is it easier to manage them because you have backup?
A billing system like whmAP or modernbill is a good start. It would get a little tricky since some control panels are supported while others are not but it would be a good place to at least store your user info and get them in the door.
I am not sure what you mean by the backup part. You would be surprised that some hosts are not running daily backups for their clients. This is usually represented when a HD fails and the client data is lost, heck you would even be surprised that some hosts backup to the same server and not "off-site".