Well I bought a resleller account with them about 3 weeks ago. I thought it was a pretty good deal. Took me forever to get it set up. Two weeks of emails and looking for the guy on aim and nothing. Anyway I finally get it. I just wrote it off as he was busy. I was pretty sure it was a one man show. That did not bother me i figured he knew what he was doing. So eveything has been pretty good. Last week I had slowness issues. 14sec page gen times. Put in a support ticket and one or two emails. I did not hear anything from him. Well last night things seemed to be working fine. Then loading the index page it said the site was hacked next time do a better job of fixing your server. Join us if you want to find out how. ECT ECT ECT. Well I had a backup of one account i was able to restore that. So one website was working. The rest only had a index and in the public_html folder.
Well the server has been down all day. Few things I have been told is that it was not the host but server beach. This host and others had the same prob. I dont know if this is true. I find it hard to believe thats the case. I would think its a host not doing his job at fixing and patching. I am pretty upset right now that everything is lost.
So does anyone know if this is really a prob with server beach? Does anyone else use them? Hows your service with them?