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Old 01-02-2005, 03:20 PM
ZachA ZachA is offline
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Best help desk?

What is the best help desk out there?

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Old 01-02-2005, 03:41 PM
hostingrock hostingrock is offline
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Kayako or Cerberus

Old 01-02-2005, 04:56 PM
empresasdehosting empresasdehosting is offline
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Posts: 884
Kayako Esupport

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Old 01-02-2005, 06:01 PM
NE-Adam NE-Adam is offline
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Posts: 267
There is no 'best' helpdesk the best one is the one that best fits your needs.


Old 01-03-2005, 02:58 PM
Wired4Hosting Wired4Hosting is offline
Join Date: Jan 2005
Posts: 10
I find them all gd, i like Help Centre Live

Old 01-04-2005, 09:24 AM
artvision artvision is offline
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Join Date: Jun 2003
Location: Europe
Posts: 551

Paid solution:
Cerberus Helpdesk
eSupport .

Free solution:
Cerberus Helpdesk Free

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Old 01-04-2005, 09:43 AM
TopHostSupport TopHostSupport is offline
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Join Date: Apr 2003
Location: New Jersey USA
Posts: 898
Having used most of the major support desk out there, I would highly recommend

It fit our needs the best.

Old 01-04-2005, 12:08 PM
HostForAsia HostForAsia is offline
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Join Date: Feb 2004
Location: Singapore
Posts: 205
i vote for Cerberus as well, but perldesk is fantasic as well, i've been using it for years.

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Old 01-06-2005, 04:54 PM
e-view e-view is offline
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Location: Lithuania
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Agree: Cerberus

Old 01-06-2005, 05:03 PM
radv radv is offline
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Location: USA
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Old 01-07-2005, 12:20 AM
tuwebfacil tuwebfacil is offline
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Join Date: Apr 2004
Location: Venezuela
Posts: 253
Cerberus for sure!!!!!!!

Noooooooooooooooooooooooooooo, don't touch this!

Old 01-21-2005, 03:05 PM
Junkfriend Junkfriend is offline
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Join Date: Dec 2004
Location: N/A
Posts: 185
Kayako Esupport! however if you ask what has the worst support I would say Kayako Esupport -

Old 01-21-2005, 04:06 PM
Dark_Coder Dark_Coder is offline
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Join Date: Sep 2004
Location: Somewhere I belong
Posts: 206
There is no best software, but only best for you.

For me, PerlDesk, Cerberus & Kayako are fantasic!

Old 01-22-2005, 10:47 AM
blacknight blacknight is offline
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Location: Ireland
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Both PerlDesk and Kayako would get our vote.

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Old 01-22-2005, 12:39 PM
IvialisJonathan IvialisJonathan is offline
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Join Date: Dec 2004
Location: Portland, Oregon
Posts: 395
I prefer cerberus. Support is great, intergrates into modernbill easily, and it has great features.

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