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  #1  
Old 01-02-2005, 03:20 PM
ZachA ZachA is offline
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Best help desk?


What is the best help desk out there?



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  #2  
Old 01-02-2005, 03:41 PM
hostingrock hostingrock is offline
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Kayako or Cerberus

  #3  
Old 01-02-2005, 04:56 PM
empresasdehosting empresasdehosting is offline
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Kayako Esupport

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  #4  
Old 01-02-2005, 06:01 PM
NE-Adam NE-Adam is offline
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There is no 'best' helpdesk the best one is the one that best fits your needs.

Adam

  #5  
Old 01-03-2005, 02:58 PM
Wired4Hosting Wired4Hosting is offline
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I find them all gd, i like Help Centre Live

  #6  
Old 01-04-2005, 09:24 AM
artvision artvision is offline
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Smile

Paid solution:
Cerberus Helpdesk
..........
..........
..........
eSupport .


Free solution:
Cerberus Helpdesk Free
SupportLogic

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  #7  
Old 01-04-2005, 09:43 AM
TopHostSupport TopHostSupport is offline
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Having used most of the major support desk out there, I would highly recommend http://www.kayako.com

It fit our needs the best.

  #8  
Old 01-04-2005, 12:08 PM
HostForAsia HostForAsia is offline
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i vote for Cerberus as well, but perldesk is fantasic as well, i've been using it for years.

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  #9  
Old 01-06-2005, 04:54 PM
e-view e-view is offline
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Agree: Cerberus

  #10  
Old 01-06-2005, 05:03 PM
radv radv is offline
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Cerberus

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  #11  
Old 01-07-2005, 12:20 AM
tuwebfacil tuwebfacil is offline
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Cerberus for sure!!!!!!!

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  #12  
Old 01-21-2005, 03:05 PM
Junkfriend Junkfriend is offline
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Kayako Esupport! however if you ask what has the worst support I would say Kayako Esupport -

  #13  
Old 01-21-2005, 04:06 PM
Dark_Coder Dark_Coder is offline
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There is no best software, but only best for you.

For me, PerlDesk, Cerberus & Kayako are fantasic!

  #14  
Old 01-22-2005, 10:47 AM
blacknight blacknight is offline
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Both PerlDesk and Kayako would get our vote.

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  #15  
Old 01-22-2005, 12:39 PM
IvialisJonathan IvialisJonathan is offline
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I prefer cerberus. Support is great, intergrates into modernbill easily, and it has great features.

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