Web Hosting Talk : Web Hosting Main Forums : Domain Names : Registrar Down, how can I transfer domain?

[yangbo]

I saw this topic post by someone at another forum, but he got no answers. I have the same problem as he do, we both use name2host.com for registrar. Anybody can give me some suggestions?

The topic is below:

name2host.com hosts my website and is my registrar, as well. They have been down since Oct 20. The contact page on their website does not work. They do not answer their telephone. I want to transfer my domain name to another provider. However, my email listed in the contact info for the whois data is hosted by them and currently does not work. This makes it impossible for me to approve a transfer request from another registrar. Anyone know what can be done in a situation like this? Thanks

[ajaspers]

Is it possible to log into their control panel? Their website works for me (name2host.com).

Edit: their WHOIS service is down though, so you wouldn't be able to transfer anyway, even if you could update the info in their database.

This is the contact info that Verisign's registry has for Name2Host:

Registrar Name: NAME2HOST, INC. DBA NAME2HOST.COM
Address: 116-200 Village Blvd., Forrestal Village, Princeton, NJ 08540, US
Phone Number: 908-359-7055
Email: tian@name2host.com
Whois Server: whois.name2host.com
Referral URL: www.name2host.com
Admin Contact: Tian . Zhang
Phone Number: 908-359-7055
Email: tian@name2host.com
Admin Contact: Li . Ma
Phone Number: 908-359-7055
Email: mali26@51.net
Billing Contact: Li . Ma
Phone Number: 908-359-7055
Email: mali26@51.net
Technical Contact: Frank . Li
Phone Number: 011-86-1391 0830049
Email: liyufa@51.net
Technical Contact: Le . Guo
Phone Number: 011-86-10-8288 3826
Email: inode@51.net
Technical Contact: Changxing . Wang
Phone Number: 011-86-10-82883826
Email: changx@51.net

[yangbo]

Thanks for your information, I will contact them again.