This has been such an endless task. Here's all my details pertaining to z555.com
I purchased webhosting Thursday Dec 23 @ 10:53 pm.
Account Activation Complete email came to me on Fri Dec 24 @ 11:26 pm stating that i have a temp web address and all my login and pw info.
I tried loggin into FTP, web based control panel with the login and pw z555.com email me, but did not work. I emailed them stating I was having problems with account on Sat Dec 25 @ 8:11 am. No response. I emailed them again stating I was having problems on Sat Dec 25 @ 10:22 pm, no response.
I let this problem go on Sunday, but still couldn't login to anything that they gave me permission for (ftp, web based control panel).
Mon Dec 24 @ 4:44pm emailed them again stating i was having problems. No response.
Emailed them again Mon Dec 24 @ 5:06 pm, no response.
Emailed them again Mon Dec 24 @ 8:15 pm, requested my money back, no response.
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I wouldn't of either, but scince they were able to charge my card and send me an Account Activation email on xmas eve at 11:26 pm, that kind of changed my mind. Or unless they needed cash for xmas presents. lmao
First thing that I noticed was that your dates are wrong. The 24th was on a Friday, not Monday. Secondly, with it being the holidays and all, give them a little more time. Next, get your money back if you are all fed up. They have a 30-day money back guarantee and they should honor it.
this post should be deleted., there's enough bad news about hosts and this is just dumb. sign up 2 days before christmas and you should expect to wait until after it to get hooked up unless youre going with a top notch provider.
Originally posted by kw31 2Gb Storage, 150Gb transfer for $3.85 a month?
Decent hosts charge at least triple that ...
Just don't expect much this plan...
I will agree on the "biggie" holidays you can be a little more patient but also note that the above quote was very true, so IMHO you are getting what you pay for if they answer you in 2-4 days or a week or whenever they feel like it.
Why do people expect "real" service for "unreal" prices? I get so tired of threads about these type hosts and there are at least a couple of new ones everyday here.
Maybe the above post was right and the mods should just delete them or start a separate forum for "I had a bad experience when I bought a too good to be true deal" forum just for these threads.
We apologized in person by phone and by e-mail to a new customer yesterday (before they ever contacted us) because an unexpected software "glitch" caused them not to be active for about 11 hours before they could begin using their new account. (We may discontinue using Fraudgate, it screws up for reasons nobody can predict & their support can't explain now & then)
But hey, we don't offer plans like that for those prices either.
PS: Happy New Year to all!!
Last edited by DDT; 01-01-2005 at 01:53 AM.
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