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  1. #1
    Join Date
    Dec 2004
    Posts
    36

    how honest are companies about this

    Can you usually really use all the resources you paid for in your reseller account or when you start using all your resources they will cut you off alleging you are consuming too much cpu resources and etc?

    Have you ever had a porblem like that?

  2. #2
    most never reach the max and if they do theres aways a upgrade available

  3. #3
    Join Date
    Mar 2004
    Location
    England
    Posts
    819

    Re: how honest are companies about this

    Originally posted by ICantRemember
    Can you usually really use all the resources you paid for in your reseller account or when you start using all your resources they will cut you off alleging you are consuming too much cpu resources and etc?

    Have you ever had a porblem like that?
    If you've paid for X space and Y bandwidth you obviously should be allowed to consume those amounts.

    If your site can't get to X and Y without abusing CPU resources then that's a different matter.

    The CPU resource clause isn't there only to give hosts a "get out" if someone looks like they are going to use all the space and bandwidth the host offered them. Some sites can actually take much more than their fair share of CPU power.

    Andrew
    NetHosted - UK based hosting solutions.

  4. #4
    Join Date
    Dec 2004
    Posts
    36
    i aked that because i was thinking: as most companies oversell they may not be happy if you use all your disk space and bandwidth and then use cpu clause against you

  5. #5
    Join Date
    Sep 2000
    Location
    Alberta, Canada
    Posts
    3,146
    Clients using all their allocated Web space and/or Data transfer is never a problem with the good Hosts.

    Most Hosts will also have some way to automatically give notice to a Client when they reach 80% or thereabouts, of either Web space or Data transfer. Mind you, that is usually a once-a-day thing, so it is possible someone could go over inbetween updates -- highly unlikely though, unless they are doing something they shouldn't.
    PotentProducts.com - for all your Hosting needs
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  6. #6
    Originally posted by ICantRemember
    i aked that because i was thinking: as most companies oversell they may not be happy if you use all your disk space and bandwidth and then use cpu clause against you
    Most honest companies wont do that. Proper overselling principles arent based on the assumption that none of your users will ever use their alloted diskspace/bandwidth, its based on the assumption that most of most of them wont.
    Responsible web hosts leave enough room on each server so that if some of the users actually use all of what they have been allocated it wont put too much of a strain on the server.

    "The CPU clause" is a whole different ball game. Ive had experience where persons with websites under 100 MB were using more than 10% CPU resources. That can pose a real problem, and thats why that clause is included, I dont think its there to "trick" the customer.
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  7. #7
    Join Date
    Oct 2002
    Location
    EU - east side
    Posts
    21,920
    I dont think its there to "trick" the customer.
    But it can easily be used for that.

    The way I see it, a good host will take things at site level. I mean, they will deal with the account of the customer (your customer) that is creating problems on the server. They will suspend that account and let you know about it so that you can tell your customer what happened in due time.

    Now, if a host offers 100GB for $5, they might be forced to lie and not let you get close to using what they've promised.

  8. #8
    Has anyone ever tried to test the amount of overselling? They could sign up for an account and make sure to use up all their space and bandwidth and then see if the host complains. It'd be interesting to see the results from some of these hosts.

  9. #9
    Join Date
    Oct 2002
    Location
    EU - east side
    Posts
    21,920
    To test that you'd have speak with all the customers hosted on that server. Because of the way overselling works, a host might be able to allow one, two or more customers per server to fully use what they were promised.

  10. #10
    We have had clients who didn't even use a fourth of their space and bandwidth, but they can drag a P4 2.8ghz server down to the ground. CPU usage is way different than space/bandwidth. Although, I'm starting to think each package should come with allocated CPU time. Alot of companies however have universal CPU regulations in their TOS/AUP/etc...

  11. #11
    Originally posted by ICantRemember
    i aked that because i was thinking: as most companies oversell they may not be happy if you use all your disk space and bandwidth and then use cpu clause against you
    Im not sure if most companies oversell - but, I can assure you that ALL hosting companies do not oversell.

    If this is important to you, make sure you shop for a host according to this requirement. The additional benefit to you is less customerserver ratio which directly equates into a decreased probability for problems.
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  12. #12
    Join Date
    May 2003
    Location
    Kirkland, WA
    Posts
    4,448
    If you pay a decent amount for the plan, the host should have no problem letting you use the resources you are paying for, now if you're paying $5 for 150GB of bandwidth, you can expect that host to cut you in order to continue making a profit...it's simple business...
    Nick Nelson
    Sr. Director & GM, VAS
    Demand Media
    425.298.2282 nn@demandmedia.com

  13. #13
    Join Date
    Dec 2004
    Location
    West Palm Beach
    Posts
    6
    Yep, it sounds like they are overselling some space

  14. #14
    Join Date
    Dec 2004
    Location
    Beirut
    Posts
    596
    they will cut you off alleging you are consuming too much cpu resources
    Usually yes they can , its not included in the deal a 90% CPU usage or something ,.
    In way i cannot imagine what you would be using as a legal software or plugin that could cause that.
    Plus in general most hosts are likely to limit each users process not to overload in their tweaking for the server .
    So i guess its fair if ur doing something that is exchausting the server like if you have the ssh access and your running scripts where some could be dangerous for them !
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  15. #15
    Cutting off a client is always the last thing a host would usually want to do: unless you are affecting other clients.

    There's a few scenarios to this (assuming you are paying market rates and not kiddie rates for hosting)

    1. You are still well within your resources and bandwidth allowed. But you have a script that continually use 120% of the CPU throughout the day.

    Question: What happens?

    Answer: You would be spiking the loads to unhealthy levels, and affecting other shared clients. If you can't fix the script timely, any self respecting host would suspend you.


    2. Your site is bursting 90mbit for hours a month. It's still within the allowed resources on a per month basis. But everytime you do so, other clients may be experiencing lag, packet loss and slowness.


    Of course, that's not to say that all the hosts around are respectable. I wish I can say they all are, but the truth is clear. So as long as you pick a host where you are paying market rates, isn't using resources in a manner detrimental to other shared clients on the same server, you won't have the issue of being kicked off the server. In fact, in every case we encountered, we worked with the client to identify the problem and resolve it to everyone's satisfaction.
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