Web Hosting Talk : Web Hosting Main Forums : Dedicated Server : Sagonet comments?

[hostbox]

I was wondering, for current customer. How is SagoNET network? Stable, poor? Please elaborate on your experience.

Thank you,
Francisco

[John Black]

I thought they were good and was going to buy a server from them until I found out I pinged over 80ms and lived within 100 miles of their datacenter.

[sirius]

Originally posted by John Black
I thought they were good and was going to buy a server from them until I found out I pinged over 80ms and lived within 100 miles of their datacenter.

I believe he was looking for reviews from customers.

Sirius

[ALee]

I'm a sagonet customer, couldn't be happier. Although for a period of time last month, they were having network upgrades, with a lengthy amount of downtime. After their completion of the upgrade, my server has been on and up ever since.. Their support is great too, sometimes they'd answer my inquiries within a minute.

[Chrysalis]

sago had a torrid summer but the last 2 weeks have seen them become more stable again, I also hear they bringing gblx back alongside level3 so the future is looking better for sago now.

[Captian_Spike]

Ya. I'm a happy sagonet customer. The last month has been perfect with them, support is great to.

[DeltaAnime]

I got two boxes at sago. They did have a bad summer, but give them a break, they got raped by how many hurricanes?

Their techs are very kind, and very hard working. I've had to call in NULL routes at 2 am, and there was people around helping me as best they could.

Their sales team is also very good they helped me with some payment related things w/o any issues.

As for a sales rep, go talk with sagomatt directly

ICQ - sagomatt

~Francisco

[cheyenne1212]

Right now their only downfall is that they only have one backbone provider (level 3). I live in Arkansas and I go all the way to Chicago before I hit tampa, I end up with a 75-80 ping, however if I ping my box with them from my dallas server, I get a 25 ping go figure.

However, I believe that soon their backbones will improve. As far as I know they are in the process of getting a 1gbps Global Crossing backbone, and are talking with Sprint, and Williams communications for another 2 backbones which should show less latency due to more routes being opened up.

As far as support I havent had any problems. Opened up one ticket and the problem was resolved in 20 minutes. Theres usally always someoone on MSN/Aim/ICQ to talk to in case you have a problem.

[sergio80]

Thumbs up for sagonet although sometimes support used to be slow but i don't know how it is now

[meknow]

I was their customer. The support was quick and pep over there was nice to talk.
I was in bad luck and my server had problem. Instead of replacing my server, they keep saying there was no problem with my server. I was impatient and canceled the server. If you are not one of rare unlucky customer, you will be happy.

[nopzor]

Originally posted by John Black
I thought they were good and was going to buy a server from them until I found out I pinged over 80ms and lived within 100 miles of their datacenter.

And what does your physical proximity to them have to do with their network 'pinging' 80ms away from a residential broadband (?) connection that may very well be backhauling all your bits to another part of the country and/or quite possibly experiencing congestion?

The fact that you ping 80ms to sagonet means nothing about sagonets network.

-r

[John Black]

Sorry about how I worded it but I wasn't happy with my ping proximity wise so I decided not to go with them. For some reason it routes me from southeast Florida (Miami) to Texas (Dallas) and then to southwest Florida (Tampa). Which was kind of strange.

[sergio80]

Its good to know that their support has been good now.

[cheyenne1212]

Hopefully after another month or so you shouldn't be seing those strange routres once sagonet gets in a few more backbone providers.