Space & Bandwith used for Support & Billing

TheTop · #1 10-29-2004, 01:14 PM

Hi All,

I'm trying to figure out what amout of B/W and space to allocate for my support ticket software/database and how much for my billing ...

I was wandering if people could post how much space / bandwith you use for both, I'd also like to know how many users this serves.

As nobody will want to divulge the number of users they have, if you could give me an average on 100 users.

ie:
1) average bandwidh for 100 users support desk/billing software and associated databases

2) average disk space used for 100 users support desk/billing software and associated databases

eg:
20 users on server using 100Mb space and 500Mb bandwidth ...

100 user average gives us 500Mb space and 2.5Gb bwndwidth

Thanks for taking the time to work this out

**maxhest** · #2 10-29-2004, 05:01 PM

I seem to use less than 50 megs for both. I also seem to use very little bandwidth, usually around a gig or two. I use a off server helpdesk and it seems to work well.

TheTop · #3 10-29-2004, 05:55 PM

that's what I like to hear .. thanks

Elix Media · #4 10-29-2004, 06:29 PM

I do not think a helpdesk would take up much bandwidth and space. Probably around 50-100MBs for space and anywhere from 1-5GBs of bandwidth depending on client amount.

TheTop · #5 10-29-2004, 06:37 PM

I would like to move it to some other host .. just get a small shared hosting account with them and set up my stuff there ...
(not in the same NOC as my server) ... would this be a good / bad idea ?

Elix Media · #6 10-29-2004, 07:33 PM

That is not a bad idea but if the billing software and helpdesk were on another host perhaps it will not be able to automatically create accounts if the billing software has that function.

TheTop · #7 10-29-2004, 07:47 PM

no no no .. the billing stays on my own server (don't trust people THAT much

) .. it's just the support forums incase my server goes down ...

Elix Media · #8 10-29-2004, 08:23 PM

Oh sorry for my miss-interpretition. That is a very good idea but try to make sure your customers do not think you a relying on another hosting company to host your hosting companies forum.