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  #1  
Old 10-29-2004, 01:14 PM
TheTop TheTop is offline
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Space & Bandwith used for Support & Billing


Hi All,

I'm trying to figure out what amout of B/W and space to allocate for my support ticket software/database and how much for my billing ...

I was wandering if people could post how much space / bandwith you use for both, I'd also like to know how many users this serves.

As nobody will want to divulge the number of users they have, if you could give me an average on 100 users.

ie:
1) average bandwidh for 100 users support desk/billing software and associated databases

2) average disk space used for 100 users support desk/billing software and associated databases


eg:
20 users on server using 100Mb space and 500Mb bandwidth ...

100 user average gives us 500Mb space and 2.5Gb bwndwidth


Thanks for taking the time to work this out

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  #2  
Old 10-29-2004, 05:01 PM
maxhest maxhest is offline
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I seem to use less than 50 megs for both. I also seem to use very little bandwidth, usually around a gig or two. I use a off server helpdesk and it seems to work well.

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  #3  
Old 10-29-2004, 05:55 PM
TheTop TheTop is offline
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that's what I like to hear .. thanks

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  #4  
Old 10-29-2004, 06:29 PM
Elix Media Elix Media is offline
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I do not think a helpdesk would take up much bandwidth and space. Probably around 50-100MBs for space and anywhere from 1-5GBs of bandwidth depending on client amount.

  #5  
Old 10-29-2004, 06:37 PM
TheTop TheTop is offline
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I would like to move it to some other host .. just get a small shared hosting account with them and set up my stuff there ...
(not in the same NOC as my server) ... would this be a good / bad idea ?

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  #6  
Old 10-29-2004, 07:33 PM
Elix Media Elix Media is offline
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That is not a bad idea but if the billing software and helpdesk were on another host perhaps it will not be able to automatically create accounts if the billing software has that function.

  #7  
Old 10-29-2004, 07:47 PM
TheTop TheTop is offline
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no no no .. the billing stays on my own server (don't trust people THAT much ) .. it's just the support forums incase my server goes down ...

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  #8  
Old 10-29-2004, 08:23 PM
Elix Media Elix Media is offline
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Oh sorry for my miss-interpretition. That is a very good idea but try to make sure your customers do not think you a relying on another hosting company to host your hosting companies forum.

  #9  
Old 10-29-2004, 08:55 PM
TheTop TheTop is offline
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well how would i hide that fact without getting a ded server just ofr my forum ?

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  #10  
Old 10-29-2004, 09:02 PM
ldcdc ldcdc is offline
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You could explain them why you're doing this. Honesty is the best policy.

  #11  
Old 10-30-2004, 12:01 AM
DomainsTag DomainsTag is offline
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hey tell me more about it..

coz i'm also facing this problem

  #12  
Old 10-30-2004, 12:22 AM
lumbyjj lumbyjj is offline
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You could also get a plan with a dedicated ip and have them do the reverse dns for you, that would help...

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