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  1. #1
    Join Date
    Jan 2003
    Posts
    30

    * E-mail Issues... Please Help URGENT.

    One Client of mine keeps getting e-mail issues... He cannot send from comcast nor his Email address on his server to my email address on the same server...

    ERROR LOGS:

    A message (from <cozymusic@comcast.net>) was received at 18 Sep 2004 2:36:44 +0000.

    The following addresses had delivery problems:

    <brandon@sightless.net>
    Permanent Failure: Other address status
    Delivery last attempted at Sat, 18 Sep 2004 02:36:51 -0000
    Reporting-MTA: dns; comcast.net
    Arrival-Date: 18 Sep 2004 2:36:44 +0000

    Final-Recipient: rfc822; <brandon@sightless.net>
    Action: failed
    Status: 5.1.0 MAIL FROM: <cozymusic@comcast.net> 550
    REPLY: 550_Administrative_prohibition
    Diagnostic-Code: smtp; Permanent Failure: Other address status
    Last-Attempt-Date: Sat, 18 Sep 2004 02:36:51 -0000

    From: cozymusic@comcast.net <cozymusic@comcast.net>
    Date: September 17, 2004 9:36:41 PM CDT
    To: Brandon Sugano <brandon@sightless.net>
    Subject: Fwd: Returned mail: delivery problems encountered


    FYI - double returned

    Begin forwarded message:

    From: Mail Delivery Subsystem
    <mailer-daemon@comcast.net>
    Date: September 17, 2004 9:34:17 PM CDT
    To: <kenny@cozyrecords.com>
    Subject: Returned mail: delivery problems encountered

    A message (from <kenny@cozyrecords.com>) was received at 18 Sep 2004 2:34:02 +0000.

    The following addresses had delivery problems:

    <brandon@sightless.net>
    Permanent Failure: Other address status
    Delivery last attempted at Sat, 18 Sep 2004 02:34:16 -0000
    Reporting-MTA: dns; comcast.net
    Arrival-Date: 18 Sep 2004 2:34:02 +0000

    Final-Recipient: rfc822; <brandon@sightless.net>
    Action: failed
    Status: 5.1.0 MAIL FROM: <kenny@cozyrecords.com> 550
    REPLY: 550_Administrative_prohibition
    Diagnostic-Code: smtp; Permanent Failure: Other address status
    Last-Attempt-Date: Sat, 18 Sep 2004 02:34:16 -0000

    From: kenny@cozyrecords.com <kenny@cozyrecords.com>
    Date: September 17, 2004 9:33:59 PM CDT
    To: Brandon Sugano <brandon@sightless.net>
    Subject: Fwd: Returned mail: delivery problems encountered


    FYI

    Begin forwarded message:

    From: Mail Delivery Subsystem
    <mailer-daemon@comcast.net>
    Date: September 17, 2004 9:25:52 PM CDT
    To: <kenny@cozyrecords.com>
    Subject: Returned mail: delivery problems encountered

    A message (from <kenny@cozyrecords.com>) was received at 18 Sep 2004 2:25:48 +0000.

    The following addresses had delivery problems:

    <alan@cozyrecords.com>
    Permanent Failure: Other address status
    Delivery last attempted at Sat, 18 Sep 2004 02:25:51 -0000
    Reporting-MTA: dns; comcast.net
    Arrival-Date: 18 Sep 2004 2:25:48 +0000

    Final-Recipient: rfc822; <alan@cozyrecords.com>
    Action: failed
    Status: 5.1.0 MAIL FROM: <kenny@cozyrecords.com> 550
    REPLY: 550_Administrative_prohibition
    Diagnostic-Code: smtp; Permanent Failure: Other address status
    Last-Attempt-Date: Sat, 18 Sep 2004 02:25:51 -0000

    From: kenny@cozyrecords.com <kenny@cozyrecords.com>
    Date: September 17, 2004 9:25:47 PM CDT
    To: Alan Sugano <alan@cozyrecords.com>
    Subject: key question



    WHAT IS THE PROBLEM!?!
    Sightless Network
    http://www.sightless.net
    Business Imaging Services / Hosting
    EMAIL: brandon@sightless.net AIM: Sightlessnet

  2. #2
    Join Date
    May 2004
    Location
    NYC
    Posts
    793
    Well, looks like there are a lot of 550 Administrative prohibition errors in there.

    My only guess (and I'm no expert here) is that he's been blocked by comcast. There's been a lot of news in the tech community recently about how comcast has been disconnecting zombie email relays. These are machines which have been taken over remotely and are used by spammers to blast out emails. The owners of the machines never even know they've been taken over to begin with, and aren't aware that they've been acting as spam relays.

    Just a thought. Have your friend contact comcast to see if this is the case.

  3. #3
    Join Date
    Jan 2003
    Posts
    30
    huh?

    (
    Sightless Network
    http://www.sightless.net
    Business Imaging Services / Hosting
    EMAIL: brandon@sightless.net AIM: Sightlessnet

  4. #4
    Join Date
    Jan 2004
    Posts
    445
    Comcast is likely blocking access to port 25 for SMTP service.

  5. #5
    Join Date
    Jul 2004
    Location
    Scottsbluff, NE
    Posts
    1,965
    Have your friend call up comcast and check to see if they've shut off his email privaliges
    $this->hasFlavr() ? $nom->nom('nom') : $want->doNot()

  6. #6
    Join Date
    Mar 2004
    Location
    England
    Posts
    819
    Yeah we've had problems with some of our clients and comcast as well - I can't remember if we managed to solve it actually I think the user just moved ISPs(!)

    Andrew
    NetHosted - UK based hosting solutions.

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