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  #1  
Old 09-18-2004, 02:43 AM
Sightless Sightless is offline
Junior Guru Wannabe
 
Join Date: Jan 2003
Posts: 30
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E-mail Issues... Please Help URGENT.


One Client of mine keeps getting e-mail issues... He cannot send from comcast nor his Email address on his server to my email address on the same server...

ERROR LOGS:

A message (from <cozymusic@comcast.net>) was received at 18 Sep 2004 2:36:44 +0000.

The following addresses had delivery problems:

<brandon@sightless.net>
Permanent Failure: Other address status
Delivery last attempted at Sat, 18 Sep 2004 02:36:51 -0000
Reporting-MTA: dns; comcast.net
Arrival-Date: 18 Sep 2004 2:36:44 +0000

Final-Recipient: rfc822; <brandon@sightless.net>
Action: failed
Status: 5.1.0 MAIL FROM: <cozymusic@comcast.net> 550
REPLY: 550_Administrative_prohibition
Diagnostic-Code: smtp; Permanent Failure: Other address status
Last-Attempt-Date: Sat, 18 Sep 2004 02:36:51 -0000

From: cozymusic@comcast.net <cozymusic@comcast.net>
Date: September 17, 2004 9:36:41 PM CDT
To: Brandon Sugano <brandon@sightless.net>
Subject: Fwd: Returned mail: delivery problems encountered


FYI - double returned

Begin forwarded message:

From: Mail Delivery Subsystem
<mailer-daemon@comcast.net>
Date: September 17, 2004 9:34:17 PM CDT
To: <kenny@cozyrecords.com>
Subject: Returned mail: delivery problems encountered

A message (from <kenny@cozyrecords.com>) was received at 18 Sep 2004 2:34:02 +0000.

The following addresses had delivery problems:

<brandon@sightless.net>
Permanent Failure: Other address status
Delivery last attempted at Sat, 18 Sep 2004 02:34:16 -0000
Reporting-MTA: dns; comcast.net
Arrival-Date: 18 Sep 2004 2:34:02 +0000

Final-Recipient: rfc822; <brandon@sightless.net>
Action: failed
Status: 5.1.0 MAIL FROM: <kenny@cozyrecords.com> 550
REPLY: 550_Administrative_prohibition
Diagnostic-Code: smtp; Permanent Failure: Other address status
Last-Attempt-Date: Sat, 18 Sep 2004 02:34:16 -0000

From: kenny@cozyrecords.com <kenny@cozyrecords.com>
Date: September 17, 2004 9:33:59 PM CDT
To: Brandon Sugano <brandon@sightless.net>
Subject: Fwd: Returned mail: delivery problems encountered


FYI

Begin forwarded message:

From: Mail Delivery Subsystem
<mailer-daemon@comcast.net>
Date: September 17, 2004 9:25:52 PM CDT
To: <kenny@cozyrecords.com>
Subject: Returned mail: delivery problems encountered

A message (from <kenny@cozyrecords.com>) was received at 18 Sep 2004 2:25:48 +0000.

The following addresses had delivery problems:

<alan@cozyrecords.com>
Permanent Failure: Other address status
Delivery last attempted at Sat, 18 Sep 2004 02:25:51 -0000
Reporting-MTA: dns; comcast.net
Arrival-Date: 18 Sep 2004 2:25:48 +0000

Final-Recipient: rfc822; <alan@cozyrecords.com>
Action: failed
Status: 5.1.0 MAIL FROM: <kenny@cozyrecords.com> 550
REPLY: 550_Administrative_prohibition
Diagnostic-Code: smtp; Permanent Failure: Other address status
Last-Attempt-Date: Sat, 18 Sep 2004 02:25:51 -0000

From: kenny@cozyrecords.com <kenny@cozyrecords.com>
Date: September 17, 2004 9:25:47 PM CDT
To: Alan Sugano <alan@cozyrecords.com>
Subject: key question



WHAT IS THE PROBLEM!?!

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EMAIL: brandon@sightless.net AIM: Sightlessnet



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  #2  
Old 09-18-2004, 03:08 AM
sea otter sea otter is offline
the cloud is a lie
 
Join Date: May 2004
Location: NYC
Posts: 793
Well, looks like there are a lot of 550 Administrative prohibition errors in there.

My only guess (and I'm no expert here) is that he's been blocked by comcast. There's been a lot of news in the tech community recently about how comcast has been disconnecting zombie email relays. These are machines which have been taken over remotely and are used by spammers to blast out emails. The owners of the machines never even know they've been taken over to begin with, and aren't aware that they've been acting as spam relays.

Just a thought. Have your friend contact comcast to see if this is the case.

  #3  
Old 09-18-2004, 11:15 AM
Sightless Sightless is offline
Junior Guru Wannabe
 
Join Date: Jan 2003
Posts: 30
huh?

(

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http://www.sightless.net
Business Imaging Services / Hosting
EMAIL: brandon@sightless.net AIM: Sightlessnet

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  #4  
Old 09-18-2004, 11:43 AM
sawbuck sawbuck is offline
Aspiring Evangelist
 
Join Date: Jan 2004
Posts: 445
Comcast is likely blocking access to port 25 for SMTP service.

  #5  
Old 09-18-2004, 11:59 AM
Mr. Obvious Mr. Obvious is offline
/me dawns tinfoil hat
 
Join Date: Jul 2004
Location: Scottsbluff, NE
Posts: 1,965
Have your friend call up comcast and check to see if they've shut off his email privaliges

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  #6  
Old 09-18-2004, 12:13 PM
NetHosted-Andrew NetHosted-Andrew is offline
Web Hosting Master
 
Join Date: Mar 2004
Location: England
Posts: 819
Yeah we've had problems with some of our clients and comcast as well - I can't remember if we managed to solve it actually I think the user just moved ISPs(!)

Andrew

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