Web Hosting Talk : Web Hosting Main Forums : Domain Names : Problem with domain name!

[KillaBunny]

ok last year around august i bought a domain name from some hosting company!
everything was working fine!
but their prices are to much for me so i wanted to change for something cheaper!

the problem is they renewed my domainname for another year but the hosting is down!

i called them, i e-mailed them... still nothing! i asked them to put my hosting back
but nothing!!!

what should i do?

the domain they registerd it with joker.com, and it have my contact info details! but i can't change anything!

is there anyway i can put my hands back on my domainname and change the hosting? atleast put it somehwere where it works?

[4solutions]

Sorry this happened to you.

If the hosting company renewed the domain within the last sixty days then you cannot transfer the domain name yet, even if you are listed as the legal registrant.

Is the domain name in your name? Is it ACTIVE or LOCKED?

When you called the hosting company, what did they say? Did you actually talk to someone?

[KillaBunny]

Originally posted by 4solutions
Sorry this happened to you.

If the hosting company renewed the domain within the last sixty days then you cannot transfer the domain name even if you are listed as the legal registrant.

Is the domain name in your name and is it ACTIVE or LOCKED?

When you called the hosting company, what did they say? Did you actually talk to someone?

i'm not sure what you mean but its
status: production

i called them to unlock it since i wanted to renew and hosting somewhere else
they didnt unlock it but they registerd it instaid!!!

so i emaild them again to get my old hosting back if not to change hosting
they never answer
and the problem is they NEVER pick up their phone

[4solutions]

I'm not understanding you here.

If you run a whois at www.whois.sc are you or the hosting company the REGISTRANT and the ADMINISTRATIVE contacts?

In the listings their on the whois report, it has a category called STATUS. This is usually either ACTIVE or REGISTRAR-LOCK. You mean to say that it is called PRODUCTION? I've never seen that.

Also, did the hosting company charge your credit card, if so you can threaten a charge back if they refuse to respond to you within a reasonable amount of time.

[4solutions]

Well, apparently, status: PRODUCTION is sometimes used to mean ACTIVE according to this thread: http://www.webhostingtalk.com/showth...tus+production

[KillaBunny]

Originally posted by 4solutions
I'm not understanding you here.

If you run a whois at www.whois.sc are you or the hosting company the REGISTRANT and the ADMINISTRATIVE contacts?

In the listings their on the whois report, it has a category called STATUS. This is usually either ACTIVE or REGISTRAR-LOCK. You mean to say that it is called PRODUCTION? I've never seen that.

Also, did the hosting company charge your credit card, if so you can threaten a charge back if they refuse to respond to you within a reasonable amount of time.

Thanks for the help 4solotions

in the whois.sc
i am the registrant (my info) and the adminsitrative contacts it's the company where i got my domain name!!

and the hosting company didnt charge me yet!
but i don't mind paying them aslong i get back my domain name

[Bashar]

the only people who can help you is the reseller of joker ot joker themselves.

if they renewed the domain for you and waiting for you to pay, then pay them and transfer away after 60 days of renewal date (icann rules)