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  #1  
Old 09-04-2004, 02:11 AM
MSHadmin MSHadmin is offline
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Join Date: Apr 2004
Location: San Francisco, CA
Posts: 36

SOA Problem


Hey guys...

I'm having trouble with SOA errors and I can't get my nameservers working... Anyone know what's wrong? All my info is below.

Using Plesk 6.0.2 with RedHat 7.

From DNSreport.com:
------------------------------------------------------------------
FAIL Missing nameservers 2 ERROR: One or more of the nameservers listed at the parent servers are not listed as NS records at your nameservers. The problem NS records are:
ns1.mysharedhost.com.
ns2.mysharedhost.com.

FAIL No CNAMEs for domain ERROR: I checked with your nameservers to see if there were any CNAMEs for mysharedhost.com (there shouldn't be), but they all timed out.
FAIL No NSs with CNAMEs ERROR: I checked with your nameservers to see if there were any CNAMEs for your NS records (there shouldn't be), but they all timed out.

FAIL NS agreement on SOA Serial # ERROR: Your nameservers disagree as to which version of your DNS is the latest! 4294967295 versus 0! This is OK if you have just made a change recently, and your secondary DNS servers haven't yet received the new information from the master. I will continue the report, assuming that 0 is the correct serial #.
FAIL SOA MNAME Check ERROR: Your SOA (Start of Authority) record states that your master (primary) name server is: . However, that is not a valid domain name!

FAIL SOA RNAME Check ERROR: Your SOA (Start of Authority) record states that your DNS contact E-mail address in hostname format is: . However, that is NOT valid (it must have at least 2 '.''s in it and no '@')!


FAIL SOA REFRESH value WARNING: Your SOA REFRESH interval is : 0 seconds. This seems very low. You should consider increasing this value to about 3600-7200 seconds. RFC1912 2.2 recommends a value between 1200 to 43200 seconds (20 minutes to 12 hours). A value that is too low will unncessarily increase Internet traffic.
FAIL SOA RETRY value WARNING: Your SOA RETRY interval is : 0 seconds. This seems very low. You should consider increasing this value to about 120-7200 seconds. The retry value is the amount of time your secondary/slave nameservers will wait to contact the master nameserver again if the last attempt failed.
FAIL SOA EXPIRE value WARNING: Your SOA EXPIRE time is : 0 seconds. This seems very low. You should consider increasing this value to about 1209600 to 2419200 seconds (2 to 4 weeks). RFC1912 recommends 2-4 weeks. This is how long a secondary/slave nameserver will wait before considering its DNS data stale if it can't reach the primary nameserver.
FAIL SOA MINIMUM TTL value WARNING: Your SOA MINIMUM TTL is : 0 seconds. This seems very low (unless you are just about to update your DNS). You should consider increasing this value to somewhere between 3600 and 10800. RFC2308 suggests a value of 1-3 hours. This value used to determine the default (technically, minimum) TTL (time-to-live) for DNS entries, but now is used for negative caching.
MX FAIL MX Category ERROR: I couldn't find any MX records for mysharedhost.com. If you want to receive E-mail on this domain, you should have MX record(s). Without any MX records, mailservers should attempt to deliver mail to the A record for mysharedhost.com. I can't continue in a case like this, so I'm assuming you don't receive mail on this domain.
Mail FAIL Connect to mail servers ERROR: I could not find any mailservers for mysharedhost.com.
WWW FAIL WWW Category ERROR: I couldn't find any A records for www.mysharedhost.com. If you want a website at www.mysharedhost.com, you will need an A record for www.mysharedhost.com. If you do not want a website at www.mysharedhost.com, you can ignore this error.


---------------------------------------------------------------

Here's my list of DNS entries with my domain:

---------------------------------------------------------------

mysharedhost. com. NS ns1. mysharedhost. com.

mysharedhost. com. NS ns2. mysharedhost. com.

mail. mysharedhost. com. A 63. 223. 71. 146

mysharedhost. com. A 63. 223. 71. 146

webmail. mysharedhost. com. A 63. 223. 71. 146

ns1. mysharedhost. com. A 63. 223. 71. 146

ns2. mysharedhost. com. A 63. 223. 71. 147

ftp. mysharedhost. com. CNAME mysharedhost. com.

www. mysharedhost. com. CNAME mysharedhost. com.

mysharedhost. com. MX 10 mail. mysharedhost. com.

63. 223. 71. 146/24 PTR mysharedhost. com.

------------------------------------------------------------------------

What am I missing here? I've been messing with this for over 4 hours now and can't seem to get anything to work. Anyone have some ideas?

-Rick

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  #2  
Old 09-04-2004, 10:59 AM
racksense racksense is offline
Web Hosting Guru
 
Join Date: Jul 2003
Location: London UK
Posts: 327
Neither of your name servers currently seems to be servering a zone for mysharedhost.com:

% host -t soa mysharedhost.com 63.223.71.146
Using domain server 63.223.71.146:

Host not found, try again.

% host -t soa mysharedhost.com 63.223.71.147
Using domain server 63.223.71.147:

Host not found, try again.

Check your named logs to make sure that named isn't rejecting the zone(s) because of syntax errors.

__________________
Paul Civati
Rack Sense Ltd UK Managed Services Provider
Views expressed are my own and not those of the company.

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