Web Hosting Talk : Web Hosting Main Forums : Hosting Software and Control Panels : SiteStudio & H-Sphere Control Panel from Positive Software - tell us your experience.

[rrandjic]

SiteStudio & H-Sphere Control Panel from Positive Software - tell us your experience.

We are looking at H-Sphere control panel from Positive Software as alternative for Cpanel/WHM for new servers. During the latest update of SiteStudio, the response from positive Software support staff was less than adequate.

Still we would like to have H-Sphere panel but we are now worrying, because seems to us there is no free support from Positive Software even for minor updates. If you use SiteStudio or H-Sphere, I would appreciate if you share your experience.
Thanks

[iseletsk]

Yes, we are not providing FREE support for installs or upgrades beyound bare minimum. We have hundreds of people who done it sucessfully on their own - so it does work.
You also have a choice to pay our team to perform the upgrade (or install).
In most cases - it is people skipping steps that causes the issues.

[JTY]

I like it. Positive's support is pretty good, can be a little slow at times, but they always get things done.

[awhost]

H-Sphere support has had rough times, but usually is very good.

One comment about SiteStudio, it's a great program for newbies who find even FrontPage/Dreamweaver difficult, but there's no way to migrate SiteStudio sites to another H-Sphere host or to extract to HTML to modify the pages freely. At least not officially anyway.

Thanks,

Neofree