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[NEW Technology] Hosting Company Owners: Live CPanel backup servers. 100% uptime?

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  #1  
Old 08-11-2004, 07:43 AM
whitecollar whitecollar is offline
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[NEW Technology] Hosting Company Owners: Live CPanel backup servers. 100% uptime?


To provide 100% uptime, a hosting company requires:

- Reliable Primary / Secondary DNS (A real ns1/ns2.yourcompany.com)
[Read] http://www.webhostingtalk.com/showth...hreadid=304221

- Live Backup servers
- Hourly Security+vulnerability scans/filesystem hacking checks/firewall

If one of your webhosting servers go down ... all your websites stay up.
With our combined service of Reliable DNS + Live Backup servers, your corporate website will always be up, as well as all your clients, and resellers, and resellers clients.

Waste of $$$ with downtime... ?
When a web-hosting server goes down, some customers complain. In fact, many companies support emails involve downtime and technical problems.
Many companies lose customers due to downtime.



Overview of our DNS service:

Free Primary/Backup DNS available - see bottom
- Compatible w/CPanel/Ensim/Plesk and ALL Linux/Windows web-hosting platforms
- Limited to 100,000 websites per each dedicated hosting server
- Instant DNS changes
- Low TTL for global Propagation (example: 60 or 300 sec TTL)
- Your own ns1.yourcompany.com / ns2/ns3/ns4.yourcompany.com
- Unlimited ns1/ns2..reseller.com for all your resellers
- No DNS server headaches/named not restarting problems

What exactly are we offering?
We will run your DNS for you on our own servers.
No configuration needed - 100% automatic setup.
You keep using your own ns1/ns2.yourcompany.com as usual.
Our Dedicated DNS servers can automatically load all your CPanel DNS information without any intervention.
A Dedicated DNS server is a server (or cluster of servers) whose ONLY function and objective is to maintain the DNS service up and running.
DNS is the most important part of any Internet site - without DNS, the web would not run.
Additionaly, Email and all Internet services rely on DNS to be available all the time.
A Dedicated DNS server is therefore needed to ensure that DNS is available and working properly 100% of the time.
To obtain this objective, the Dedicated DNS server runs only the DNS service and no other services such as websites (WWW) or Email (SMTP/POP3/IMAP/etc) or FTP.
This ensures that no other service can interfere with the DNS and that all resources are dedicated to the DNS service.

FAQ
But I have my own Dedicated CPanel server with my own named/bind already running
Wonderful. Now you need to ensure server uptime. You may want to run DNS on a seperate server then your CPanel/Ensim/Plesk www websites.
Get seperate Dedicated DNS servers, and set the ns1/ns2 for all your websites to the seperate Dedicated DNS servers.

Why do I need seperate DNS servers? My server is running WWW and DNS just fine!
If you have WWW + DNS and your WWW server goes down, not only all your WWW is down, but also all your DNS is down.
Also, if you run WWW/Email/SQL + DNS on the same server and the server is overloaded, your DNS server may be slowed down as a result and can become a bottleneck in every domain in tries to resolve.
Running DNS on the same server as WWW/Email or other services is bad - because if that server goes down, the DNS is also down.
Any other websites that rely on this DNS server will also be down - double trouble.
What's more, to change your DNS to a new IP would take 24 hours or more at your domain registrar (netsol.com/godaddy.com/register.com/opensrs/etc).

Having seperate DNS servers will keep your DNS up even if your WWW server is down. Changing IPs would be immediate, (also depending on TTL and a few other other configurable settings) and no waiting for 24 hours.

"But CPanel/Ensim/Plesk manages all DNS changes!"
The most frequent problem webhosts have with DNS is:
"True, I need Dedicated DNS, but how will I manage it?"
"My hosting server does ALL DNS changes automatically for me! It creates all DNS zones, makes sure to (try at least to) restart named on every change, and even updates the DNS zones when I make changes and those changes are available to me in a few hours!

Here's where we come in.
We are running a global Primary DNS service that works with all hosting platforms.
You can start using our Dedicated DNS within 5 minutes - no extra configuration required on your part.
The main advantages of our DNS service is:
- Compatible with all platforms - Linux/Windows/CPanel/H-Sphere/Ensim/Plesk/etc
- Instant plug-and-play - no changes needed on your CPanel servers.
- No work on your part - if your server already has 1000's of domains on it, our DNS servers will automatically load them.
- Changes are instant - Configurable TTL
- Global change - change 1000's of websites IPs in 1 second
- Search and edit - Find and edit any domain on any of your servers instantly.
- DNS Setup - Setup as Primary or Backup DNS service
- 100% uptime - redundant DNS servers

Pricing
1 Dedicated server: FREE
2+ Dedicated servers: $25/mo each server, up to 10,000 domains
Includes:
- Your own ns1/ns2.yoursite.com
- Unlimited ns1/ns2.reseller.com for your resellers

Single websites:
1 Website: FREE (Use your own ns1/ns2.yourwebsite.com)
2-49 websites: $2 each
50+ websites: $1.75 each
Includes:
- Your own ns1/ns2.yoursite.com

Failover Service
- If one dedicated server goes down, our DNS service can automatically redirect all websites and email to a standby backup server.
Contact for details.

Failover Case Study
A webhost using our service is running:
7 CPanel servers
1 Windows2k server
2 backup CPanel servers
If any of the 7 CPanel servers go down, one of the backup servers is automatically put online. Instantly, all 1000's of websites and email are already working on the backup server.
All websites are set to their own:
ns1.thiswebhost.com
ns2.thiswebhost.com
=plus=
over 200 ns1.reseller.com / ns2.reseller.com

Their advantages:
- Instant IP address changes when new server or server moves.
- No DNS IP changing headaches
- No DNS server restart problems
- No waiting hours for changes - Customizable TTL from 1 second and up.
- Centralized management of all DNS zones on all servers.
- Multi-platform (windows/linux)


How to Signup for your own ns1/ns2 Dedicated DNS
We are currently accepting a limited amount of customers.
If you would like to test our service, post below with the following 5 answers:

- How many websites do you run?
- How many dedicated servers (CPanel/Other)?
- DNS problems I ever had: (invalid zones, server not reloading, refresh time too long, etc)?
- Why do you need Reliable Dedicated DNS service?
- Is 100% uptime important to your business?

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  #2  
Old 08-11-2004, 11:24 AM
adam adam is offline
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Quote:
- Limited to 100,000 websites per each dedicated hosting server

That is a BIG turnoff, please do tell me how you expect to fit that many sites on a server.

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  #3  
Old 08-11-2004, 01:58 PM
Jim_UK Jim_UK is offline
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Location: UK
Posts: 1,613
I'm interested. Please provide website URL and company name.

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  #4  
Old 08-11-2004, 01:59 PM
HostWithUs.co.uk HostWithUs.co.uk is offline
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Join Date: Aug 2004
Location: UK
Posts: 50
Quote:
Originally posted by HBN
That is a BIG turnoff, please do tell me how you expect to fit that many sites on a server.
As they are backup servers you would have to look at it from the point of view that all the sites are unlikely to go offline at the same time and therefore the server resources will only be shared between the sites that are offline...

Possibly a couple of sites using the backup server at the same time, not all 100,000 or however many they decide to put on there...

It is kind of worrying though that if, by some chance nearly all the sites suddenly relied on the server that it wouldnt possibly be able to cope with that load

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  #5  
Old 08-11-2004, 03:09 PM
adam adam is offline
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Quote:
Originally posted by HostWithUs.co.uk
As they are backup servers you would have to look at it from the point of view that all the sites are unlikely to go offline at the same time and therefore the server resources will only be shared between the sites that are offline...

Possibly a couple of sites using the backup server at the same time, not all 100,000 or however many they decide to put on there...

It is kind of worrying though that if, by some chance nearly all the sites suddenly relied on the server that it wouldnt possibly be able to cope with that load
So what if I had a few servers, 10k sites in total, and he put them all on one server, and my datacenter went down, that server of his wouldnt be able to cope under that pressure.

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  #6  
Old 08-11-2004, 03:10 PM
HostWithUs.co.uk HostWithUs.co.uk is offline
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Posts: 50
Quote:
Originally posted by HBN
So what if I had a few servers, 10k sites in total, and he put them all on one server, and my datacenter went down, that server of his wouldnt be able to cope under that pressure.
I didnt say I agreed with it

I just gave my guess on what they are assuming

I may be wrong

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  #7  
Old 08-11-2004, 03:26 PM
allera allera is offline
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Location: Palm Beach, FL
Posts: 1,095
Quote:
Originally posted by HBN
That is a BIG turnoff, please do tell me how you expect to fit that many sites on a server.
I think they're talking about putting 100,000 dns zones into their (backup?) DNS server. A DNS server can VERY easily handle 100k zones/domains. It wouldn't flinch.

Which brings me to this point: I read the post and still don't know what they're offering. They seem to spend most of the time talking about DNS when what I _think_ they are offering is some kind of backup web server service?

Whitecollar: can you give us the short, simple version of that post? Maybe an example? Am I the only one confused (it isn't rare!).

Also, I don't think these statements are accurate:

Quote:
A Dedicated DNS server is therefore needed to ensure that DNS is available and working properly 100% of the time.
To obtain this objective, the Dedicated DNS server runs only the DNS service and no other services such as websites (WWW) or Email (SMTP/POP3/IMAP/etc) or FTP.
This ensures that no other service can interfere with the DNS and that all resources are dedicated to the DNS service.
A dedicated server is not required to ensure DNS is available and working properly 100% of the time. DNS takes up VERY little resources for the average web server out there (or even above average).

The FAQ also doesn't make sense. I don't know where to begin, but the answers to the questions just don't make sense. Maybe whitecollar can clarify some stuff...

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  #8  
Old 08-11-2004, 11:42 PM
mdangelo mdangelo is offline
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keep ion mind 100 percent uptime is impossible due to rthe varying reasons for downtime. And yes whitecollar has some sdalesman duties to work on. Good like clarifying.

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  #9  
Old 08-12-2004, 07:49 AM
whitecollar whitecollar is offline
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Quote:
Originally posted by HBN
That is a BIG turnoff, please do tell me how you expect to fit that many sites on a server.
Our Primary DNS servers can support 100,000 or more sites for DNS services.
That is, up to 100,000 DNS zones per each of your dedicated servers.

allera has said it correctly, to quote:
Quote:
Originally posted by allera
I think they're talking about putting 100,000 dns zones into their (backup?) DNS server. A DNS server can VERY easily handle 100k zones/domains. It wouldn't flinch.
And why do we give you a 100,000 limit? To give you an idea what we can support.
If you have more DNS zones (for example, a dedicated email service such as Hotmail.com) or less DNS zones (for example, a web-hosting server which usually has 100-300 DNS zones) we also support that.

A brief explanation of our services should follow in next post.

Regards,
-Matt

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Last edited by whitecollar; 08-12-2004 at 07:53 AM.
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  #10  
Old 08-12-2004, 08:30 AM
whitecollar whitecollar is offline
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Join Date: Mar 2003
Posts: 16
Here is a short summary of services we offer:

1. Primary / Secondary DNS
With this service, a company can provide reliable DNS for itself and all its resellers/clients.
Features:
- Get Dedicated DNS without the cost of 2 (or more) dedicated servers
- Outsource your DNS to obtain the advantages of 100% Uptime DNS services
- 15 minute setup, and no further administration required
- Completely automated service
- Transparency - use your own ns1/ns2.yourname.com
- Instantly propagate millions of DNS records

Advantages:
- 100% Uptime DNS. When changing IPs, changes take effect immediately.
- Transfer websites from one server to the other with no DNS problems and 0 downtime
- Solves 99% of DNS-related issues including DNS server problems, email DNS issues, etc.
- Eliminate the need for multiple IPs for each additional resellers ns1/ns2.reseller.com
- SSH secured encrypted transmission
- AES-encryption for data integrity and security

Cost:
1 Server: FREE
2 or more servers: $25/server


2. Live Server Mirroring
With this service, you can promise '100% uptime' for your websites.
By using our Server Mirroring technology together with our Primary DNS, your corporate and clients websites will remain online even during a service crash or hardware failure.
Features:
- Backup your CPanel server to a live 'mirror' server. Exact image of all data maintained.
- If your main CPanel server is overloaded to the point that websites cant load, the mirror server will automatically kick in and start serving all websites on the failed server.
- Also available for Ensim/Plesk/Alabanza/HSPcomplete, and many Linux control panels.
- Platforms running on Windows are available.
- Monthly/Weekly/Daily/Hourly 'snapshots' can be made (provided you have that much diskspace).

Advantages:
- You have a dedicated server with many websites. Server goes down? All websites remain online.
- Continue to send and receive email even if your email server is down.
- Promise and provide a solid image that your company is able to provide 100% Uptime even during failures.



We believe that every hosting company wants to grow and succeed beyond the competition.
To do so, a hosting company has a mission to provide better and more reliable services.

We hereby provide a few fundamental tools that will enable a hosting company to
grow and succeed and perform better then their clients expectations.

Since DNS is the basis for all Internet transactions, reliable DNS is extremely important.
For this, our Primary DNS is available.

A further and final step is 100% Uptime.
With our Primary DNS + Live Server Mirror solution, a hosting company can provide 100% Uptime, by using our Primary DNS and Live Server Mirror solution that will enable all your websites to be live 24/7/365.

Warm regards,
Matt

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Last edited by whitecollar; 08-12-2004 at 08:36 AM.
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  #11  
Old 08-13-2004, 04:59 PM
Joshua Joshua is offline
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Can I have a test IP for the network that the DNS servers will be on?

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  #12  
Old 08-13-2004, 05:19 PM
TQ Mark TQ Mark is offline
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How does the live backup server automatically "kick in". Does it ping the main server, and then change the DNS zones to point to the backup IP when main server is unreachable?

How do you keep the live backup server updated from the main server? rsync?

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  #13  
Old 08-14-2004, 04:40 AM
BitOMagic BitOMagic is offline
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Hello,
I'm also wanting to know more information about this. Please provide a company name, and URL for more information.

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  #14  
Old 08-14-2004, 10:38 PM
rusko rusko is offline
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Quote:

If any of the 7 CPanel servers go down, one of the backup servers is automatically put online. Instantly, all 1000's of websites and email are already working on the backup server.
what about the sites that are dynamic and use data from, say, mysql? are you synchronizing mysql databases? if so, do you keep them consistent or is there a time bound > 0? if it is the latter, how do you resolve update anomalies with the primary when it returns to service?

paul

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  #15  
Old 08-15-2004, 06:48 AM
Bashar Bashar is offline
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would be nice to have full explination too, amazing service if it works as advertised

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